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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,453 Reviews

6,453 Reviews of Al Hendrickson Toyota - Service Center

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June 16, 2022

It was a great experience with Chris LaPorte. He was very pleasant and courteous. The service was professional and on target!! More

by WOODS9020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave a review! We're delighted Chris provided excellent, friendly service that shaped your positive Al Hendrickson Toyota experience. Have a wonderful day!

June 16, 2022

Es un buen servicio y los empleados son muy atentos a cualquier inquietud que uno tenga More

by JUANCARLOSSOTOTORO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Al Hendrickson Toyota responded

Juan, gracias por sus palabras amables! Es verdaderamente nuestro placer servirle. Cuídese, y hasta la próxima! - sus amigos de Al Hendrickson Toyota

June 16, 2022

Jarrett was amazing ! Great service thanks for everything. I walked in feeling down and be made my day ! More

by StephanieB
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Al Hendrickson Toyota responded

Hi Stephanie - We are thrilled that you had such a positive experience with Jarrett and the team! Thank you for choosing Al Hendrickson Toyota and for stopping by to leave a review. Drive safely until we see you again!

June 16, 2022

There is no customer service there. my frist time and I’m not happy to come back very poor More

by SONWATTS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not want to say any name
Jun 22, 2022 -

Al Hendrickson Toyota responded

I'm sorry that we didn't leave a better impression during your visit. I would appreciate the opportunity to learn more about what transpired in order to improve your experience going forward. Please give me a call at your earliest convenience. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 16, 2022

They treat me like a king. They give me the utmost respect. They are awesome. More

by fan_com-cedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Al Hendrickson Toyota responded

Wow, this is the kind of review we love to see, thank you! We're thrilled our team has delivered excellent treatment that's shaped your positive experience. Al Hendrickson Toyota is honored to have earned your confidence!

June 16, 2022

Very good service, on time, I dont have to wait to long and text me by the time that my car was ready. More

by NJMALDONADO1902
Recommend Dealer
Yes
Employees Worked With
Klaus
Jun 16, 2022 -

Al Hendrickson Toyota responded

We're glad you received the timely and communicative service we pride ourselves on! Thank you for the wonderful review and for trusting Al Hendrickson Toyota with the job!

June 16, 2022

It was worth the wait for the service to my Toyota Prius. Chris LePorte the Cashier and the Valet Service were all professional and efficient. Thanks to all. More

by jJules Vincent 83
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Al Hendrickson Toyota responded

Thank you for letting us know that Chris and the team did an amazing job helping you with your Toyota Prius! Come back to Al Hendrickson Toyota anytime.

June 16, 2022

Chris Laporte is the one I always use; he is excellent. Thank you; Chris You are excellent More

by MANCINEDEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Al Hendrickson Toyota responded

Thank you for your continued business and your confidence in Chris! He is a valuable member of our team and we will be sure to share your feedback with him. See you next time at Al Hendrickson Toyota!

June 16, 2022

Al Hendrickson is one of my favorite to go when my car requires maintenance. Cause the workers are so professional and the service is great. More

by CELESTINVEVE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jun 16, 2022 -

Al Hendrickson Toyota responded

Thank you for your five-star review and confidence in the Al Hendrickson Toyota service department! It's always a pleasure to see you and take care of your vehicle. Until next time, drive safely!

June 16, 2022

I waited 37 minutes for an scheduled service appointment i was so upset then he told me that people called outside More

by Jannies_wwjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Al Hendrickson Toyota responded

We pride ourselves on exceptional service and we want to apologize that you were kept waiting. Your business is important to us and if we left you with a different impression, I apologize. I hope we get to make things right next time, and if there is anything else we can do to help, please reach out. Best, Norman Frantz - Service Manager - 954-545-6931

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