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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,453 Reviews

6,453 Reviews of Al Hendrickson Toyota - Service Center

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June 18, 2022

Very courteous,honest and dedicated customer driven. Customer service is key oriented goal in this environment. I'm very satisfied. More

by ROLDY52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

June 18, 2022

All employees I dealt with were courteous and most helpful’ I was pleased at how patient my service person was when I notified him that there was an error on my statement’,He corrected it promptly’’ More

by BFREEMAN39
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

June 18, 2022

Friendly, good service,mechanics got the job done all the time service advisor knows the job as well. More

by RAYFCHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

June 18, 2022

Awesome customer service Quick on and out. Even got a phone call when car was completed More

by EDWARDRDO65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine
Jun 20, 2022 -

Al Hendrickson Toyota responded

Edward, thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

June 17, 2022

I've been doing business with Al Hendrickson for the past 2 1/2 years. this is now my 2nd card which I lease and the service from all dept. is excellent. From your associate, finance dept. and serine dept. More

by MELFELDMAN777
Customer Service
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Jun 17, 2022 -

Al Hendrickson Toyota responded

Your feedback is much appreciated! We are touched by your confidence in the entire Al Hendrickson Toyota team and will pass along the kudos. Please let us know if there is anything else we can do for you!

June 17, 2022

Professional, fast, great hospitality Jarett took great care of me in the service department he has great customer care skill More

by alexadaniel38
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Al Hendrickson Toyota responded

We are happy to hear that Jarett gave you such a great experience! Thank you for trusting Al Hendrickson Toyota with your business, we look forward to your next visit.

June 17, 2022

I hate being this type of person that complain about people work but omg they messed up everything inside my car and the guys there were so rude More

by THIAGOCUN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Al Hendrickson Toyota responded

Customer satisfaction is our priority so it's concerning to see this feedback. I would like to make things right for you, but I can't locate your contact information from this review. Please give me a call at your earliest convenience so that we can have a conversation and work towards a solution. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 17, 2022

They are fine, nothing great. One thing is they seem mostly honest in what the vehicle needs (I’ve gotten second opinions). They are overpriced as most dealerships are. Wait times More

by yelitzarc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Al Hendrickson Toyota responded

Thank you for leaving this feedback. We want the most for our customers, and I regret that you aren't always comfortable while you wait for service. We aim to perform timely and effective service, and if we can do anything else to assist you or improve your experience next time. Please let us know if we can do anything else to assist you. Best, Norman Frantz - Service Manager - 954-545-6931

June 17, 2022

I went in for a recall on my rav4 and was helped so quick. It all took 1 hour. Thanks to Carmine Armano for the great help. Would definitely go there for any var assistance. Great job everyone. More

by NORIS65444
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carmine Armando
Jun 17, 2022 -

Al Hendrickson Toyota responded

We're delighted your recall repair was so quick and easy! Thank you for the terrific review and for trusting Al Hendrickson Toyota with the job - we'll be here if you need us down the road!

June 17, 2022

Great Place to do maintenance on your car, people very nice and respectfully over there. Nice custome service More

by JLJD94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilnord Louis Char
Jun 17, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting us with your vehicle! It means a lot to hear that you're satisfied with our service and we appreciate you posting a review. Have a great weekend! - Al Hendrickson Toyota team

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