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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,018 Reviews
Call Service Center (954) 448-7257

7,018 Reviews of Al Hendrickson Toyota - Service Center

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October 14, 2022

the maintenance service was fast and in the estimated time . I will return for the next maintenance More

by ALFREDOBZAVALA
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
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Oct 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

October 14, 2022

Great people at the front desk, very helpful and knowledgeable of your needs. The shuttle is amazing More

by fdeandreis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

October 14, 2022

Great and fast work with car thanks Efficient ans understandable information car works great thanks More

by DENISEEDWARDS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

October 13, 2022

Excellent service. explained in detail, in patience, texted in detail to me when I am out of repair shop. More

by dazhisu20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guimban
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Oct 13, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

October 13, 2022

Excellent service, I have seen claus , he is friendly y helps me what ever is needed. I leave furcaway from your place but I go there because of the service what he always gives me. Thank More

by srtuttle
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clauss
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Oct 25, 2022 -

Al Hendrickson Toyota responded

We really appreciate your positive feedback! Given the content of your review, it seems that your 3-star rating may have been accidental, but if there is anything we can do to assist you, please don't hesitate to be in touch. Thank you, Norman Frantz - Service Manager - 954-545-6931

October 13, 2022

Always great service, keeping my car in excellent working condition for doing my route everyday. More

by OMARGONZI@yahho.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2022 -

Al Hendrickson Toyota responded

Thanks for your review! We're glad that the team worked hard to assist you during your last visit to Al Hendrickson Toyota!

October 13, 2022

Friendly and fast. It is ridiculous that you may us write a review at least 15 words long. Very frustrating with the survey. More

by Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember, this should not be a required field
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Oct 13, 2022 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate you taking the time to share and hope to earn your business again at Al Hendrickson Toyota. Safe travels!

October 13, 2022

Never asked about other issues and vehicle was not cleaned before return, poor communication, poor service More

by MCSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2022 -

Al Hendrickson Toyota responded

I am so sorry to see that your service visit did not go as expected. We would appreciate an opportunity to make things right. At your convenience, please give me a call so that we can go over your concerns. Thank you, Norman Frantz - Service Manager - 954-545-6931

October 13, 2022

I don’t understand why I have to write a 15 word minimum review when I already said that the service was great that ship suffice enough. Thank you so much. More

by ENTERPRISEAJ1958
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate you taking the time to share and are glad to hear that the team was able to get the job done. We hope to see you back again at Al Hendrickson Toyota!

October 13, 2022

I had a great experience with the service center at Al Hendrickson Toyota in Coconut Creek. The representative who took car of my car, Klaus Cobb was very helpful, communicative and made sure I got my car More

by CNOMELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Report | Print
Oct 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Klaus and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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