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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,451 Reviews
Call Service Center (954) 448-7257

6,451 Reviews of Al Hendrickson Toyota - Service Center

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June 18, 2022

Just need to be more quicker with service, at times I've been waiting too long for my service More

by CHAMBERS5484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2022 -

Al Hendrickson Toyota responded

Thank you for this feedback. We are always looking for ways to improve for our guests, and we will be sure to work towards increasing our efficiency in the future. If there is anything more we can do to assist you or better your visit, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 18, 2022

Excelent the experience of the service and the communication of the advisors . Good experience I will see you in December for the second service of my corolla le More

by fernando arzeno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2022 -

Al Hendrickson Toyota responded

Fernando, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we are looking forward to seeing you back!

June 18, 2022

I have been to other service centers that are much cleaner. This one needs a makeover. More

by MVFHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2022 -

Al Hendrickson Toyota responded

I appreciate you letting us know about your disappointing experience. Customer feedback helps us improve for future guests. If you would like to share any additional details, I've listed my contact information here. Norman Frantz - Service Manager - 954-545-6931

June 18, 2022

Jennifer was helpful. They serviced my car and let me know what I needed. I also had a problem which they fixed. More

by jajomom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jun 20, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Jennifer. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

June 18, 2022

My 4th visit and still nothing is fixed with my car. Al Hendrickson sold me a lemon and I’m extremely disappointed never will I purchase from them again More

by TEEDLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2022 -

Al Hendrickson Toyota responded

I'm very sorry that we let you down. I would appreciate the chance to discuss this with you further and see what we can do to make things right. Please reach out to me when you have the chance. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 18, 2022

On time perfect customer service The person was really nice and provided a quick service More

by Noman Khalid
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2022 -

Al Hendrickson Toyota responded

Noman, thank you for the great review! We are so glad to hear that the team delivered efficient service. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

June 18, 2022

I can’t praise Klaus enough. He’s the best!!! Always patient and helps out whenever he can. Faith Greco More

by faith23greco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
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Jun 20, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Faith! We are so glad to hear that you had a successful experience working with Klaus. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

June 18, 2022

Very courteous,honest and dedicated customer driven. Customer service is key oriented goal in this environment. I'm very satisfied. More

by ROLDY52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

June 18, 2022

All employees I dealt with were courteous and most helpful’ I was pleased at how patient my service person was when I notified him that there was an error on my statement’,He corrected it promptly’’ More

by BFREEMAN39
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

June 18, 2022

Friendly, good service,mechanics got the job done all the time service advisor knows the job as well. More

by RAYFCHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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