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Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,029 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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7,029 Reviews of Al Hendrickson Toyota - Service Center
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October 20, 2022
Excellent 1-1 direct communication. Transportation need was immediately addressed. Explanation of defect and need to repair/replace with time frame carried out with professionalism and Transportation need was immediately addressed. Explanation of defect and need to repair/replace with time frame carried out with professionalism and ease. Not all that pleased with the total cost.. yes the repair/ replacement was necessary... but still very high. The location of service area is far west, compared to my far east residence.....but I PREFER to take my vehicles to your service center because the servicemen/women are knowledgeable and pleasant More
by marieramsay
Verified CustomerEmployees Worked With
Other Employees :
JENNIFER. BURTON GIVEN 10 STARS. Great people person, excellent interactive relationship, remembers her customers, willing to go the extra mile and smiles
October 20, 2022
Been coming here for years, Arturo is always welcoming and John Tuna did a great job explaining everything I needed! and John Tuna did a great job explaining everything I needed! More
by kristal_m_aponte
Employees Worked With
October 20, 2022
Just want to say thanks a lot for take care of my car , I really appreciated your business Thank you so much and keep tit up really appreciated your business Thank you so much and keep tit up More
by SOOFIGREAT
Employees Worked With
October 20, 2022
very knowledgeable they have the service department running beautifully do not need to wait very long to be taken care of running beautifully do not need to wait very long to be taken care of More
by haw5950
October 20, 2022
Everyone was very polite and the service was done fast. Chris Leporte and Brian the driver for the shuttle service were very nice. Great service! Chris Leporte and Brian the driver for the shuttle service were very nice. Great service! More
by JANAINAGHISLANDI
October 20, 2022
They don't care about the customers safety, they have bad communication skills. I was discriminated and prejudged. They promise something and don't keep their promise. I was Mistreated by the last agent and communication skills. I was discriminated and prejudged. They promise something and don't keep their promise. I was Mistreated by the last agent and had to speak to one of the supervisors ins maintenance who promised to call me the following day at 11am and did not called, so I turned skepticall and thought they did not do maintnance on my vehicle, went back to Al Hendrixon and found out the parts where not replaced. They gave me back the vehicle and I had to return because the maintenance alert was left on... here I am and I still have to go back and see the face of the person that Mistreated me and I really don't want to go back, I really dont want to see him ever again... But I have to . I CAN KEEP ON GOING BUT DONT HAVE ENOUGH TIME TO EXPRESS MY DISSATISFACTION More
by BLANCOMILTON33
Employees Worked With
October 20, 2022
Claus was such a great help. He helped us solve and issue with our vehicle and listened to us even when other technicians didn’t and helped us solve the issue in our vehicle He helped us solve and issue with our vehicle and listened to us even when other technicians didn’t and helped us solve the issue in our vehicle More
by anniemyacoub
October 19, 2022
Han desmejorado mucho no les preocupa la calidad del servicio no tienen lo necesario para prestar un óptimo servicio servicio no tienen lo necesario para prestar un óptimo servicio More
by ingemix
Employees Worked With
October 19, 2022
I love the location, it’s very convenient for me. The staff is very helpful knowledgeable. Can’t wait to get my next car! The staff is very helpful knowledgeable. Can’t wait to get my next car! More
by teresa.harris101
Employees Worked With
