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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews

6,454 Reviews of Al Hendrickson Toyota - Service Center

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June 29, 2022

Excellent 👍very clean. quality.service.the up too date. The one cold bite the price More

by leslycadet76@gmail.com.telephone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
4.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson, Juan Diaz
Jun 29, 2022 -

Al Hendrickson Toyota responded

Thank you for the amazing review! We're glad that our team was wonderful to work with. We appreciate your kind words about us here at Al Hendrickson Toyota!

June 29, 2022

They very cool, kind and friendly. My only concern about the time waiting to get car back. I understand as well they are very busy. Hopefully they will find a way to make faster. More

by noelronald1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2022 -

Al Hendrickson Toyota responded

Thanks for the review. We're glad to hear that our team was friendly and nice to work with. We're sorry that your car took a while to be returned to you, and we apologize for the inconvenience. Please let us know if you have any further feedback for us. Best, Norman Frantz - Service Manager - 954-545-6931

June 29, 2022

El atendimento fue Perfecto el vendendo súper atento y súper educado me encanto regresaré siempre para mi cambio de aceite More

by KAROLCARVALHO8998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Al Hendrickson Toyota responded

Servicio atento y educado es exactamente lo que queremos proveer! Gracias por la reseña excelente, Karol, y por traer su negocio a Al Hendrickson Toyota! Hasta la próxima!

June 29, 2022

The day of service my car my appointment was 7:00 am. Mr Elder who was the service advisor were on time, he acted very professional so I will back again thanks Al Hendrix will recommend this Dealership. More

by HARRIBOY249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Al Hendrickson Toyota responded

We are happy to hear that Mr. Elder was professional and left a great impression. The Al Hendrickson Toyota team looks forward to the opportunity to assist you next time. Until then, drive safe!

June 29, 2022

The attention is wonderful, the people super nice and good service, and they finished more early the they said thank you Toyota is the best in the world More

by ELITGARCIA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Al Hendrickson Toyota responded

Thank you for acknowledging our excellent customer service! All of us at Al Hendrickson Toyota appreciate your business and hope you have a wonderful day.

June 29, 2022

I have been purchasing/leasing and having my cars serviced at Al Hendrickson Toyota since 1991. I will not go anywhere else. From the point of sale/lease to the service department, I always get the More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Al Hendrickson Toyota responded

Thank you so much for your loyalty to Al Hendrickson Toyota! Knowing we are continuing to provide you with such a high standard of service means the world. Your five-star review put a smile on our faces, and we look forward to continuing this great relationship. See you soon!

June 29, 2022

Carmine was very attentive and easy to get in contact with and kept me informed at all times. If I would need to service the vehicle in the future I would definitely bring it back to Al Henderson Toyota More

by Dmacalusoaly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine
Jun 29, 2022 -

Al Hendrickson Toyota responded

Thank you for the five-star review for Al Hendrickson Toyota! We are pleased to see your great remarks for Carmine. Knowing you are satisfied with your experience means the world. Until next time!

June 29, 2022

Very poor,I am not satisfied,I took my sons car for service and they treated me very bad. More

by Savita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2022 -

Al Hendrickson Toyota responded

Savita, I am very sorry to hear you had a bad experience. We take negative feedback seriously, and I would like to understand better what happened to ensure we improve and any ongoing issues are resolved. Please give me a call when you can. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 29, 2022

Jarret is a nice guy, always try to make an appointment with him, very responsive, and service didn’t take long!! More

by ALVES.MARIA64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Al Hendrickson Toyota responded

We're so pleased to hear Jarret made sure your visit went off without a hitch. Thanks for choosing Al Hendrickson Toyota!

June 28, 2022

The Issue was examined carefully, the appointment was made immediately. The issue was fixed . Thanks More

by ASEHAT20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romano
Jun 28, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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