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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews
Call Service Center (954) 448-7257

6,454 Reviews of Al Hendrickson Toyota - Service Center

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July 01, 2022

Grease was left on side of my truck and front of my hook, never got wash and clean More

by GMWOODWORK1016
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2022 -

Al Hendrickson Toyota responded

I'm sorry to see that you're frustrated with the grease on your truck. We aim for top-notch service work, but we clearly left a different impression. I will speak to the team about your comments in order to improve. Please let us know if we can do anything else for you. Best, Norman Frantz - Service Manager - 954-545-6931

Jul 03, 2022 -

GMWOODWORK1016 responded

Thank you

July 01, 2022

Was a very good experience Henrry was very helpful. Good attention. They done on time.thanks More

by ARIANGULO28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the amazing review! We're so glad to hear that Henry was attentive and helpful. See you next time here at Al Hendrickson Toyota!

July 01, 2022

Muy bien ex celente te atienden muy bueno y la persona que te atiende es muy amable More

by NBESCALANTE81
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña! Apreciamos el apoyo y esperamos trabajar con usted en Al Hendrickson Toyota la próxima vez!

June 30, 2022

Jarrett Elder does everything right. ...great employee. Such a great representative for Al Hendrickson Toyota. will go to no other More

by ABHAICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jarrett. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

June 30, 2022

Excellent customer service rep. She stayed in contact with me and kept me informed of process and expectations. More

by MATHTEACHK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jun 30, 2022 -

Al Hendrickson Toyota responded

Communicative and informative service is what we aim to provide! Thank you for the great review and for trusting Al Hendrickson Toyota with your automotive needs! Safe travels!

June 30, 2022

Service was great. My car was ready before the time that was given to me More

by MASOFFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2022 -

Al Hendrickson Toyota responded

Your review is what we love to see! We're delighted our team delivered excellent service that got your car finished earlier than expected. We hope to work with you again at Al Hendrickson Toyota!

June 30, 2022

We waited 2 hrs to have a brake light bulb changed with an app't More

by CHMMMOOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2022 -

Al Hendrickson Toyota responded

I'm sorry your service took longer than anticipated. We'll use this review to ensure we're delivering the timeliest possible care moving forward, but if you'd like to discuss this, please give me a call at 954-545-6931. Best, Norman Frantz - Service Manager

June 30, 2022

Service advisor found freebies for what I needed. Told me to expect two hours & the work was done in 90 minutes,,place was busy too but it didn't matter..out the door More

by Btt133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2022 -

Al Hendrickson Toyota responded

We're thrilled the Al Hendrickson Toyota team stepped in and made sure your service needs were met in a timely manner so you could get back to enjoying your day. Thanks so much for the five stars!

June 30, 2022

Nice staff and fair prices. I use them at 6 years and Im very satisfyed with their services! More

by Lucila Marchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2022 -

Al Hendrickson Toyota responded

Thank you for your review, Lucila! We're delighted our team has consistently welcomed you with reasonable prices that have met your needs over the past six years. We look forward to seeing you next time at Al Hendrickson Toyota!

June 30, 2022

They offer the best service in automobile, and I would recommend this dealer to anyone who is looking to Purchase a vehicle More

by ERROL9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Belvant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

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