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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews

6,454 Reviews of Al Hendrickson Toyota - Service Center

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July 02, 2022

Good customer service always. 💯 recommended to my friends and family. Thank you everyone. God bless More

by flor_delis2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Thanks so much for this great rating and review. We're delighted you've enjoyed working with our team here at Al Hendrickson Toyota. We look forward to seeing you next time!

July 02, 2022

Start service my new toyota in 2003 still happi recently get good care of my car . More

by yevgeniyyudovin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klays
Jul 05, 2022 -

Al Hendrickson Toyota responded

We are so grateful for your years of business! Thank you for choosing Al Hendrickson Toyota and for sharing your great review of our team. See you next time!

July 02, 2022

Buena atencion, poca espera para q le entreguen el carro y fueron dedicados en el mantenimiento de mi toyota gracias More

by JOLRTTP12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos verle en el futuro!

July 02, 2022

Great dealership, but this time was the first time I was not satisfied. My previous adviser Jeffrey left the company , but now I might have to find another location. The advisor i saw last month was not hel More

by EVANSXP60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Vazquez
Jul 07, 2022 -

Al Hendrickson Toyota responded

We want our customers to rely on us for solutions and support and I regret that we fell short of our usual high-standards on this occasion. Your frustration is understandable and I assure you, we will use this as an opportunity to further our training. If there is anything I can do to make things right here and earn back your trust, please consider giving me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

July 02, 2022

After 4 visits and lots of money spent my problem has still not been resolved. Note that the problem started after my brakes were serviced More

by NOEL_CAMPBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armano
Jul 07, 2022 -

Al Hendrickson Toyota responded

Noel, I am very sorry to hear about the issues you are having with your vehicle. We pride ourselves on meticulous, top-of-the-line work and it is disappointing that you have experienced any inconvenience related to your service. If you would be willing to discuss this further, I would appreciate the opportunity to assist you. I will look for your contact information, but please feel free to give me a call directly as well. Thank you, Norman Frantz - Service Manager - 954-545-6931

July 01, 2022

They were super nice and helped me get what i needed. It was my first time coming to get my service done there and they made me feel welcomed More

by DJENYETIENNE16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jul 01, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting us to assist you. See you again next time here at Al Hendrickson Toyota!

July 01, 2022

Excellent job I’m very satisfied everybody is very nice and very helpful Mr Jarrett Helping me and he’s very helpful person More

by NAIMASULTANA62
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett is Very helpful person
Jul 03, 2022 -

Al Hendrickson Toyota responded

We are delighted to read your terrific feedback. Given the positive content of your review, it seems that your 1-star rating may have been accidental, but if there is anything else we can do for you, please don't hesitate to reach out. Thank you, Norman Frantz - Service Manager - 954-545-6931

July 01, 2022

Excellent, time wait was very short . The service rep was very knowledgeable and advised me on what was going on with my Avalon.. thank you… More

by CHASEMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Al Hendrickson Toyota responded

We are thrilled that our team delivered efficient, top-notch service! Thank you for choosing Al Hendrickson Toyota and for sharing your feedback. We hope to welcome you back again down the road!

July 01, 2022

I was happy with the service and I will recommend to my friends and close relatives More

by romar92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Al Hendrickson Toyota responded

Thanks so much for giving Al Hendrickson Toyota your kudos! We're delighted that we could assist you so seamlessly. Take care!

July 01, 2022

Charles took care of me and I didn’t have to wait long either I did a tire rotation and oil change I waited in the customer lounge less than an hour It was nice and cool and clean and they offer refre More

by LORIV29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Jul 01, 2022 -

Al Hendrickson Toyota responded

We will happily let Charles know that you can always count on him to make sure your service needs are taken care of. Thanks so much for choosing Al Hendrickson Toyota!

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