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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews

6,454 Reviews of Al Hendrickson Toyota - Service Center

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July 03, 2022

Our customer service guy was great! Always friendly and efficient. Good communication through the process! More

by natalieadorsey29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Jul 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Natalie! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

July 03, 2022

Henry Delgado is a lier and I will never come back to this dealership because of him. He lied to me in front of my face and over the phone aswell. The customer service was absolutely horrible here and wo More

by jeremybacchus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Al Hendrickson Toyota responded

Jeremy, I am concerned to read this feedback. Our intention is never to misinform or inconvenience our guests, so I am sorry that we gave you the wrong impression. If you would be willing to discuss the details with me, I would appreciate the opportunity to clear things up. I will look for your contact information, but please don't hesitate to reach out to me as well. Thank you, Norman Frantz - Service Manager - 954-545-6931

July 03, 2022

Quick, convenient location! Able to get in and get out! Service was quicker than expected which is a plus! Klaus is great and provides the best service! More

by NATMO40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jul 03, 2022 -

Al Hendrickson Toyota responded

Thank you for your review! We're glad to hear Klaus delivered fast service and that Al Hendrickson Toyota is accommodatingly located. Have a wonderful day!

July 03, 2022

I received an outstanding service and i am so happy with the service that I had yesterday. Thank you so much! More

by CINEUS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that the Al Hendrickson Toyota team earned your five stars. Drive safely, and we hope to see you back!

July 03, 2022

Is great place, coffee breakfest, everybody polite fast time of waiting is rapid good place More

by MARTINECHAVARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

July 02, 2022

Fui a cambiar una batería que había comprado en el mismo lugar y sólo duró dos años, la pague y cuando me entregaron el carro sólo habían serviciado mi batería vieja y no me habían cambiado nada More

by RAIDAQUEVEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Al Hendrickson Toyota responded

Lamento mucho su frustración aquí. Nos esforzamos para ofrecer una experiencia de servicio exitosa y es preocupante que esto no se reflejó en su tiempo trabajando con nosotros. Le aseguro que utilizaremos estos comentarios para mejorar nuestras prácticas en el futuro. Entiendo que está decepcionado, y agradecería la oportunidad de hablar con usted para ver si hay algo que pueda hacer para aclarar la situación. Si está dispuesto, no dude en llamarme. Gracias, Norman Frantz - Service Manager - 954-545-6931

July 02, 2022

I am happy to have done the my car maintenance in Al Hendrickson Toyota. It was fast even though I did not have an appointment, More

by RVARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Safe travels, and we hope to see you back again down the road!

July 02, 2022

Muy buen servicio calidad y oportuna respuesta a mis solicitudes , oficinas y personal atento , buena presentación personal de funcionarios del daller More

by HCUERVOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos verle en el futuro!

Jul 06, 2022 -

HCUERVOC responded

Esta. Pendiente de llevar el carro para colocarle los protectores de los cristales que me prometieron como cortesia

July 02, 2022

the staff is very cordial and available to answer any questions, they should improve the waiting time. More

by D.LONDONO91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. We appreciate your feedback and will be sure to keep it in mind for the future. Safe travels!

July 02, 2022

Great service fast Kris k was very knowledgeable and always helpful he know his job More

by peteroliver2118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Peter, it is terrific to hear that Kris and the team delivered a five-star experience! Thank you for choosing Al Hendrickson Toyota and for sharing your support. Drive safely until we see you next!

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