Al Hendrickson Toyota - Service Center
Coconut Creek, FL
6,454 Reviews of Al Hendrickson Toyota - Service Center
It’s such a great experience you pull up tell them what you’re here for they take your car and within an hour you can come back in the work is done. you’re here for they take your car and within an hour you can come back in the work is done. More
Prompt, professional service always! I had to wait a few hours and asked for the shuttle service but it wasn't available. Thank AH! I had to wait a few hours and asked for the shuttle service but it wasn't available. Thank AH! More
Unprofessional, made me to go there 3 times. Asked about repair for rare tire the patch and charge me for front tire. The day after when I went back they said we fix it but again rare tire was l Asked about repair for rare tire the patch and charge me for front tire. The day after when I went back they said we fix it but again rare tire was losing air. Went back again and this time they said that they have to change tire and then they charge me again. More
Service advisor was very rude. The service manager was a nice guy that turned things around The service manager was a nice guy that turned things around More
I use this location twice, and both times, I was disappointed. 10K service, they did not put washer fluid in the vehicle, I had to purchase. Also they did not put the sticker for the next servi disappointed. 10K service, they did not put washer fluid in the vehicle, I had to purchase. Also they did not put the sticker for the next service date. For my 15K service, they did not reset the car, it's still showing the car needs to be serviced. I am very busy and do not have the time to come to the dealership. Huge inconvenience More
Great customer service and fast and easy and clean environment was out and less then a hour environment was out and less then a hour More
My car needed to be towed to the dealership. I was informed that the service representative would call me once my car arrived. He never did. I had to call 3 times, left messages, and finally got I was informed that the service representative would call me once my car arrived. He never did. I had to call 3 times, left messages, and finally got a hold of him 3 hours later. I asked him a few questions, which he did not answer. I then received a text later that evening that my car was ready. When I went the next day to pick up my car, I had to go 3 different places before they could find my key. No explanation as to what was done. I know it was the battery, not sure if they replaced it or charged it. I asked about the small dent and having it touched up. Was told they were out of touch up paint. That was all. No idea when it would be in. My service rep was no where to be found. Horrible experience. This was not my regular service rep. More
Excellent service center. Taken care of immediately. Haus service personal very professional and courteous. Would recommend I get him next visit. Taken care of immediately. Haus service personal very professional and courteous. Would recommend I get him next visit. More