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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews

6,454 Reviews of Al Hendrickson Toyota - Service Center

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July 31, 2022

Straight to the service department and fast service, as always great service from Chris K More

by KICO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing your excellent service experience with Chris and the team at Al Hendrickson Toyota. We will be sure to pass along your kudos to them. Have a great day!

July 31, 2022

Prompt service & competitive pricing. .what more is there to ask for..I'm always satisfied there More

by Btt133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

July 31, 2022

Great service as usual. Klaus and Norman were the best. Always informative and helpful with my experience More

by demondelliott215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus
Aug 01, 2022 -

Al Hendrickson Toyota responded

Thank you for being a loyal customer of Al Hendrickson Toyota. We will be sure to let Klaus and Norman know you appreciate their consistent, quality customer service. Have an awesome day!

July 31, 2022

it took 3 hours for a 25000 miles service The service Adviser kept my ticket on his desk forn 40 minutes before letting me know i needed an air filter More

by MILESCLAUDE31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
wilnorn
Aug 06, 2022 -

Al Hendrickson Toyota responded

I am sorry to hear that your visit took longer than anticipated. We strive to deliver a seamless and straightforward service experience, and it is never our intention to inconvenience our guests. I assure you that we will work to improve our communication and efficiency in the future. If there is anything more I can do to assist you or better your time working with us, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

July 30, 2022

Jarret were very friendly and the service were done in a fast time Thanks to all the team! More

by JEFERSONAMARAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Al Hendrickson Toyota responded

Thanks for the 5-stars and shoutout to Jarrett and the team at Al Hendrickson Toyota! We hope to see you again for your next service!

July 30, 2022

Great service. Jarrett always does a great job at customer service. I am pleased with the service. More

by natashagibb1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Al Hendrickson Toyota responded

Natasha, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Jarrett. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

July 28, 2022

You guys are the best keep up the good work That you guys do for your customer More

by JACKIEWT7432
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jul 28, 2022 -

Al Hendrickson Toyota responded

Thank you for your review! We're glad to have your business and confidence in our work here at Al Hendrickson Toyota.

July 28, 2022

LISA AND JENNA IN THE USED CARE DEPARTMENT ARE GREAT. IM NOT HAPPY WITH THE SERVICE OF MY CAR. I APPRECIATE THE EFFORT THAT WAS MADE BUT MY CAR IS DRIVING TERRIBLE AND IM REALLY UNHAPPY WITH IT. I FEEL S More

by LBEEZY4299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Al Hendrickson Toyota responded

I am very sorry to hear that you are unhappy with your vehicle and have been experiencing issues that have caused many frustrations. This is never how we want our customers to feel, and I would like to step in and help with these concerns so that you can feel confident behind the wheel. If you could give me a call, we can work through this together and discuss the best solutions. I have provided my direct contact information here. Talk soon, Norman Frantz - Service Manager - 954-545-6931

July 28, 2022

Great take care of customer services . Jarret alway helps me in my needs as customers More

by alifontanilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Al Hendrickson Toyota responded

Thanks for the great review! We'll give kudos to Jarret for delivering standout customer service. See you down the road at Al Hendrickson Toyota!

July 28, 2022

service was excellent and great customer service and great ac and the breakfast 😀 👍 👌 👏 😄 and I have my problem taken care of fast More

by COLEEND28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He was in training I don't remember his name
Jul 29, 2022 -

Al Hendrickson Toyota responded

Your review is what we love to see! We're so glad our team welcomed you with prompt service, quality air conditioning, and a tasty breakfast. Thanks for choosing Al Hendrickson Toyota!

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