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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews

6,454 Reviews of Al Hendrickson Toyota - Service Center

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August 02, 2023

Not trustworthy. i am very disappointed in the way I am being treated with my request for original repair to my newly purchased used 2021 Toyota RAV4 More

by ROBLASSMORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kurt Brosche
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
1.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Aiden was a great sales associate and accountant very helpful and friendly great people to work with More

by deepa.ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Aug 02, 2023 -

Al Hendrickson Toyota responded

We are thrilled that you had a positive experience with Aiden and the team! Thank you for choosing Al Hendrickson Toyota and for sharing your support. Drive safely until we see you again!

Aug 04, 2023 -

deepa.ali responded

I highly recommend anyone to ask for Aiden he is very helpful work along with you to choose your car and help to get you feel comfortable with your purchasing very friendly helpful and professional kudos Aiden

August 02, 2023

Bad customer service, Horrible communication and make promises they don’t keep. Finance process was very slow and nothing was explained. Just made us sign papers with out explaining the process. They sti More

by BRIANNACHOBAN
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
August 02, 2023

Muy bueno, la atención estuvo buena y colaboran muchisimo con las necesidades que tengas en el momento More

by zukaalvarez96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Al Hendrickson Toyota responded

Gracias por compartir su experiencia positiva con nosotros en Al Hendrickson Toyota. Nos alegra saber que pudimos ayudarle con su vehicle. Esperamos volver a verle de nuevo pronto!

August 02, 2023

The service department is always kind and helpful. They communicate well and reach out as needed. More

by CHELSEAMSHUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Al Hendrickson Toyota responded

We are happy to hear from you, Chelsea! Thank you for choosing Al Hendrickson Toyota and for sharing your experience. Drive safely!

August 02, 2023

Henry was responsive and professional. Henry communicated clearly and made my process smooth. I would highly recommend. More

by DJLEVINE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Daus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! it's great to know that Henry provided a smooth and professional experience at Al Hendrickson Toyota. Thanks for the recommendation!

August 01, 2023

In and out in a little more than an hour. Jarrett Elder is the go to guy. More

by harr.yk2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Al Hendrickson Toyota responded

It was our pleasure to serve you in such a timely manner. Thank you for the excellent review and for trusting Al Hendrickson Toyota with your business. Jarrett will appreciate the shoutout. Have a wonderful day and we hope to see you again down the road!

July 31, 2023

Jarrett was helpful and the service was quick. Ill be back when service is needed More

by CONNELLYJ896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Al Hendrickson Toyota responded

Connelly, thank you for stopping in for service and giving a shoutout to Jarrett! We appreciate your kind words and five-star review. Until next time!

July 31, 2023

I didn’t like the disorganization of when I got to the service area. I booked online and had no idea who I had to speak with. There should be a manager guiding people where to go. It was just different li More

by TIFFANYALVAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
July 31, 2023

Service was quick and easy. My appointment started right on time and Micheal was very helpful! More

by bullardkayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Jul 31, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreicate the kind review and hope to see you again at Al Hendrickson Toyota!

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