Al Hendrickson Toyota - Service Center

Jarrett is an excellent service advisor. He's been servicing my cars for many years. Very honest and polite. With my last visit, he was waiting for me (I made an appointment) and walked up t He's been servicing my cars for many years. Very honest and polite. With my last visit, he was waiting for me (I made an appointment) and walked up to my car before I parked and got out. That is personable service you cannot get anywhere else. More

Jarod has great customer service skills. He kept me informed on how much car was being serviced. I would recommend Al Hendrickson to my friends and family. He kept me informed on how much car was being serviced. I would recommend Al Hendrickson to my friends and family. More

The service was very good. I had no issues at all. The employees were well mannered people who do put their customers first and they love what they do which makes their job muc I had no issues at all. The employees were well mannered people who do put their customers first and they love what they do which makes their job much easier More

Everything about the service went well. The only thing I recommend that could be worked on is getting people appointed to their advisor on time. Service went well though The only thing I recommend that could be worked on is getting people appointed to their advisor on time. Service went well though More

John was the best! So helpful. Long wait today, but reliable great service made it with it! So helpful. Long wait today, but reliable great service made it with it! More

The sales area of the dealership is excellent but service needs new management. It is shady. I was told I needed a new transmisdion on a 9 yr old car when all thry needed to do was change a filter,oil and se needs new management. It is shady. I was told I needed a new transmisdion on a 9 yr old car when all thry needed to do was change a filter,oil and sensor. And they charged me for the wrong diagnosis and offered to sell me a new transmission plus labor for $8600 More

The dealership was very competent and comprehensive His work was good. He knows how to talk with a client . work was good. He knows how to talk with a client . More

He was told repeatedly that my bank of interest is Space Coast Credit Union. To which he agreed. He said AL HENDRICKSON deals with that bank, so there's was no need to apply to any other bank. I emphasized Coast Credit Union. To which he agreed. He said AL HENDRICKSON deals with that bank, so there's was no need to apply to any other bank. I emphasized that I only want my credit run once for the said bank. Shortly after purchasing the 2021 RAV4, I kept receiving numerous banking institutes denying me approval to purchase the said car. It cost me a 67 decrease on my credit report. I tried to get it resolved at the dealer location but to no avail. No one returned my calls. More

Chris has to be the worst service advisor I have ever dealt with. He kept my vehicle for a month claiming he’s waiting for the warranty company for approval. He never contacted the company and had the ca dealt with. He kept my vehicle for a month claiming he’s waiting for the warranty company for approval. He never contacted the company and had the car sitting for weeks. More

Quick service. Mostly polite staff. No excessive delays. Waiting area has sufficient seating and tables. Mostly polite staff. No excessive delays. Waiting area has sufficient seating and tables. More