Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,030 Reviews of Al Hendrickson Toyota - Service Center
Jarrett Elder is an amazing service representative. He’s very patient and understanding about my automotive needs He’s very patient and understanding about my automotive needs More
I went to get my car serviced and expected things to be fixed. I wanted an oil change and my driver left front tire sensor replaced since it was broken off. I told my advisor Oscar that my tire pressure li fixed. I wanted an oil change and my driver left front tire sensor replaced since it was broken off. I told my advisor Oscar that my tire pressure light had come one and had been ever since the sensor broke. He said he would have the mechanics look at it. Once I was called and told my car was ready for pickup I got it and the tire pressure light was still on. Oscar says it was because I had a nail in my tire. I told him that wasn’t the reason my tire pressure light was on. He insisted and tried to convince me that I needed a new tire. I purchased a tire like he advised someone else hoping that the tire pressure light would go away but it did not. More
While it's easy to schedule an appointment, the staff feels uninterested in the clients and rude at times. feels uninterested in the clients and rude at times. More
I’ve always love my service I receive I’ve been going there for years however this time they remove something from my car and never told me about it I didn’t notice till I got home there for years however this time they remove something from my car and never told me about it I didn’t notice till I got home More
Always go there for oil change and they fixed my car according to the mileage. Good customer service. according to the mileage. Good customer service. More
I went for oil change and ask advisor to see if they can check the rattle noise in the form he said díagnosis is 150 I said not yet if they can just do a test drive. Not o determined the problem. but to re check the rattle noise in the form he said díagnosis is 150 I said not yet if they can just do a test drive. Not o determined the problem. but to recieve a recommendation or sos me thing from someone with experience. I had diferent brands and but test driving I know they won’t tell me the problem but at least they can have some opinion o r comment. A 5 mi test drive they’ve done before at another dealership. He said ok! And at the end They couldn’t. I asked the advisor if they did and said no the diagnosis is 150. So sad they don’t care or at least try to pamper the client More
Good service and nice customer representative, all services are professional and in response cost, I recommend that. services are professional and in response cost, I recommend that. More
while i agre with those comments to the right, i do wish there was a very system once you arrive to the dealer (service dept.). you come in, leave your car, take the kyes and walk to see a service agent and there was a very system once you arrive to the dealer (service dept.). you come in, leave your car, take the kyes and walk to see a service agent and thats when the adventure begin. there's not a number system, nor a line to go in order of arrival and there are about 10 to 12 agents and no one ask how can one help...this is not my first time. i've been a customer since 2015.. More
You’re a scam just to get rid of cars. Fernando told me if I paid $1800 at the beginning plus $600 that same month, I would stay paying $590 until December to refinance but you guys are ju Fernando told me if I paid $1800 at the beginning plus $600 that same month, I would stay paying $590 until December to refinance but you guys are just increasing the payments more more pero month. If it’s not writing in the contract, I suggest you don’t believe words. It’s just a scam to get rid of card and put you in debt. More