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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews

6,454 Reviews of Al Hendrickson Toyota - Service Center

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August 10, 2023

Nice fast caring people who strive to help customers in all their anguish and questions More

by shinartin1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Al Hendrickson Toyota responded

Customer service is our top priority so it's wonderful to hear that our team has hit the mark! Thanks for the stellar review of Al Hendrickson Toyota!

August 10, 2023

Prompt, professional, fast and efficient. The staff is courteous and appointments are easy to make. More

by ESUAREZ1523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Al Hendrickson Toyota responded

We are happy to hear from you! Thank you for choosing Al Hendrickson Toyota and for sharing your experience. Drive safely!

August 10, 2023

Friendly advisor, service was done in a timely manner, waiting room is big enough for customers More

by randallrb16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macwood
Aug 10, 2023 -

Al Hendrickson Toyota responded

Thank you for leaving Al Hendrickson Toyota a five-star review! We are happy to hear our team was pleasant and you enjoyed our waiting area.

August 10, 2023

Well the service i had done, oil change, is now way overpriced. Went from 2 for 69.99 I believe to now thats one oil change. I could've just done at midas for less. While inflation is high doubling the More

by Will
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Al Hendrickson Toyota responded

Will, we appreciate your feedback on the pricing of our oil change service at Al Hendrickson Toyota. We understand that value is important to you and will take this into consideration as we review our services. Thanks for choosing us in spite of the price increase; it's always a pleasure serving you!

August 10, 2023

Well the service i had done, oil change, is now way overpriced. Went from 2 for 69.99 I believe to now thats one oil change. I could've just done at midas for less. While inflation is high doubling the More

by Will
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Awesome Customer Service. The service was quick, informative and everyone was very professional and friendly More

by SONIAGUTIERREZ954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Al Hendrickson Toyota responded

Sonia, we're glad to know you had a positive experience with our team at Al Hendrickson Toyota. We aim for quick and informative service every time! Thanks for your review.

August 08, 2023

This was an awful experience. I asked to have the service team check the rear stop light as it was not working properly. The supervisor Fabio was disrespectful when explaining tha More

by ttantrum11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Arciero
August 08, 2023

I spoke with the manager. I went in for an oil change they up sold me. I spent $500. I was told there was shuttle service for me the shuttle service guy complained the entire More

by bsiegel230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

The car repair service manager rude and doesn’t listen to customers.He is always scowling More

by CINDY6975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Arciero
August 07, 2023

Deberían tener más personal que hablan español. gracias.porque lo demoran demasiado para atender a los clientes More

by EDOUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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