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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,452 Reviews

6,452 Reviews of Al Hendrickson Toyota - Service Center

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November 01, 2024

I recently took my 2019 Camry in for regular service, oil change. They called me and told me I needed #1 Economy front brake pads resurfacing front brake rotors. Rotors are glazed and have deep groves. #2 B More

by bglowfl
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Thank you Jarret because for over 10 years you have always listened regarding my vehicle’s concerns and have been willing to help resolving or giving me the best advice possible; you have always being More

by Esbeidy31
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

Really good service everyone was very respectful and helpful I really recommend to go there More

by esdraspimenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Alcantara Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

I’ve been using Chris Laporte as my service coordinator for almost 15 years. He’s attentive and honest. He’s family as we always share a few private moments at each visit about our families. He’s a fighter More

by Jcrescitelli954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

Extremely frustrated with this service department. Not able to fix roof railing. They don't care about the customers anymore. They made me come 4-5 times to fix a simple roof rail fix and eventually s More

by Raghu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emanuel & Macwood
March 04, 2024

Thanks Henry for the great customer service. You are a true professional. If you need service on your Toyota, go see Henry. Thanks again, Tim S More

by Spell
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Reasonable on their deals and excellent in their follow-up and service. They make the entire process of buying a car and maintaining it as painless as possible. My service advisor, Chelsea Allen, More

by Petebaci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Allen
February 23, 2024

It's an extremely frustrating situation each time a call is placed to them. They've been sold to another owner in the last month or so, therefore, most of the original phone numbers don't seem to work, henc More

by umpires-pendant.0v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Elder Sr., is the BEST employee they've got left. You foolishly let Jenn Burton go.
February 15, 2024

I I got there out of my appointment time did not have to wait. They took my car serviced it and I waited and they very promptly brought it back to me with all the work done and I was very satisfied with the More

by Rae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Take too long for a simple service, and if I do not ask after 2 hours waiting probably I would stay all day there. The advisor seems not to know the system well or was too sleepy to found my account - I di More

by Gabriela Moseley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wilnord Louis Charles
1
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