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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,065 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,065 reviews

June 15, 2022

Very pleased with the service. I think the receipt should include the hourly rate for labor and how long it took to repair the part. More

by RWSAM1922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jun 22, 2022 -

Al Hendrickson Toyota responded

Thanks for the excellent review of Al Hendrickson Toyota! We're glad that the team did great work, and we will pass this feedback along in order to improve. Let us know if we can answer any questions about your repair cost and time. Norman Frantz - Service Manager - 954-545-6931

June 15, 2022

Great service every time been going there for years to service all my toyota's have known Henry for more than 15 yrs he is the best at helping me be able to get in and out with my car and back on the road More

by Myrtadiaz143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Henry and the Al Hendrickson Toyota team over the years. Drive safely, and we hope to see you back again down the road!

June 15, 2022

Returned to the dealer to examine some recent work done on car since it was making some noise. The Shop Foreman Ram Hanooman was extremely thorough, helpful & experienced to take the car on a series of tes More

by LAKISHA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Hanooman
Jun 22, 2022 -

Al Hendrickson Toyota responded

Thank you for the feedback, Lakisha. We are glad to hear that our team has thorough and helpful, but we're sorry you're still concerned with the state of your vehicle. Please let us know if we can do anything else to be helpful.

June 15, 2022

Service man was great very helpful mechanics found problem and repaired car quickly great dealership will be back for my next car More

by RLL2244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Al Hendrickson Toyota responded

We are so grateful to have earned your continued business and your positive review! Thank you from all of us at Al Hendrickson Toyota and safe travels until we see you again.

June 15, 2022

Service was prompt when I brought my car in for routine maintenance. My service clerk was professional knowledgeable and friendly. More

by gmas0217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Jun 16, 2022 -

Al Hendrickson Toyota responded

It was our pleasure to assist you with your service needs! Thank you for choosing Al Hendrickson Toyota and for sharing your experience with our team. Drive safely until we see you again!

June 15, 2022

The sales man and personnel's were very professional and kind I will recommend every one that I know whose shopping for a automobile to Al Hendrickson Toyota Thanks for your service🙏🙏🙏 More

by VENORAA
Recommend Dealer
Yes
Employees Worked With
Paul Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Rodriguez
Jun 15, 2022 -

Al Hendrickson Toyota responded

It was truly our pleasure to serve you! Thank you for the fabulous review and for allowing Al Hendrickson Toyota to assist with your vehicle-buying needs - we hope to see you back again down the road! Enjoy.

June 14, 2022

The only issue was estimated wait time; at first I was told I could wait for a couple of hours but then I was told to just go home because he didn't know how long it would actually take to finish the serv More

by NAISHAMATALLANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Al Hendrickson Toyota responded

Thank you for your feedback. I apologize we couldn't provide a more accurate estimate on your service time and can certainly understand your frustration. I will pass this feedback along so we can work to improve going forward, but if you'd like to discuss this, please be in touch. I hope we can earn that fifth star on your next visit. Best, Norman Frantz - Service Manager - 954-545-6931

June 14, 2022

Francisco Sanchez is the best the only one Louise in finances treat me like garbage very disappointing More

by ECUAPATTY
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Luis Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Sánchez
Jul 03, 2022 -

Al Hendrickson Toyota responded

I am sorry to read about your experience, as we take customer service very seriously. Our dealership expects all of our team members to provide respectful and helpful service. If you're willing, I would love to get a bit more information about your visit to see if there is anything I can do to help. Would you please reach out to me directly? Thank you, Erik Coxwell - Internet Sales Director - 954-545-6926

June 14, 2022

excellent, good service good attention, excellent place I had quite a nice experience. All excellent More

by VANESSA RIOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rafael luque
Jun 14, 2022 -

Al Hendrickson Toyota responded

Thank you, Vanessa, for leaving Al Hendrickson Toyota a five-star review! We are happy to hear you enjoyed your experience. Until next time!

June 14, 2022

Service department do a great job with my vehicle yesterday. I got there early,but they still took care of me right away. More

by CJHOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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