Back

Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,059 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
Contact Dealership

5201 W Sample Rd

Coconut Creek, FL

33073

Directions

By Type

Showing 12,059 reviews

June 19, 2022

congratulations 🎊 for having a qualified and prepared staff that if they help the customer leave happy God bless you greatly to all the staff give Al Hendrickson Toyota More

by Teófilo García
Recommend Dealer
Yes
Employees Worked With
Fernando Rodriguez
Jun 19, 2022 -

Teófilo García responded

I recommend 100% for having qualified personnel to help you buy the vehicle you like God bless you greatly

Jun 20, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

June 19, 2022

Great job, Service was completed in stated time and the cost was as given prior to the work. More

by WFMURRAY120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jun 20, 2022 -

Al Hendrickson Toyota responded

Thanks so much for this great review! Our team here at Al Hendrickson Toyota thanks you for your support, and we're thrilled that you had an enjoyable visit. We hope to work with you again down the road!

June 19, 2022

The most amazing service in the world. Carmine and the rest of the staff are great and the service is fast. And Fernando is awesome. More

by RIVERAGEORGE0415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine
Jun 19, 2022 -

Al Hendrickson Toyota responded

This review makes us so happy! We're thrilled Carmine, Fernando, and the rest of Al Hendrickson Toyota team delivered excellent, quick assistance to give you the "most amazing service in the world." We hope to work with you again soon!

June 19, 2022

Carmine is one of the best client advisers at this location. He is honest, knowledgeable and very good at helping. He care for his clients and always advise on what’s needed not by what can bring him More

by ERICKANDLULU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARMELO ARMANO
Jun 20, 2022 -

Al Hendrickson Toyota responded

Reviews like this make our day! We're thrilled that you enjoyed working with Carmine and our team here at Al Hendrickson Toyota. Thank you for supporting us and for your kind words. We hope to work with you again down the road!

June 19, 2022

This team have a wonderful and professional service. I liked every visit I do, and for that I recommended More

by Joaquín McDougall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Al Hendrickson Toyota responded

Thank you so much, Joaquín! We are delighted to hear that our team earned your recommendation.

June 18, 2022

Excellent good customer service very friendly and pleasant . I would sure recommend my friends to come there. More

by PEACHES2243
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
London Jackson
Jun 20, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

June 18, 2022

Glad we have Jarrett Elder, he's definitely has the personality you would want in customer service. Very pleasant and I see why he always has a line and he's worth waiting for. now the bad is the the More

by james@schumaker.us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share, James! We are glad to hear that you had a successful service experience working with Jarrett. With regard to the rest of your review, we apologize for any inconvenience regarding your gas tank levels and assure you that we will use this feedback to prevent this from happening in the future. Lastly, I would appreciate the chance to speak with you to see what more I can do to help make things right. If you are willing to discuss this further, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

June 18, 2022

Just need to be more quicker with service, at times I've been waiting too long for my service More

by CHAMBERS5484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Al Hendrickson Toyota responded

Thank you for this feedback. We are always looking for ways to improve for our guests, and we will be sure to work towards increasing our efficiency in the future. If there is anything more we can do to assist you or better your visit, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 18, 2022

Excelent the experience of the service and the communication of the advisors . Good experience I will see you in December for the second service of my corolla le More

by fernando arzeno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Al Hendrickson Toyota responded

Fernando, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we are looking forward to seeing you back!

June 18, 2022

I have been to other service centers that are much cleaner. This one needs a makeover. More

by MVFHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Al Hendrickson Toyota responded

I appreciate you letting us know about your disappointing experience. Customer feedback helps us improve for future guests. If you would like to share any additional details, I've listed my contact information here. Norman Frantz - Service Manager - 954-545-6931

...
546
...