Back

Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,033 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
Contact Dealership

5201 W Sample Rd

Coconut Creek, FL

33073

Directions

By Type

Showing 12,033 reviews

July 01, 2022

Great dealership, People are very polite, not pushy. Greg,Luis,Carlos are exceptional. Will definitely refer to my family and friends. It was amazing experience!!!! Thank you!!!! More

by LERAALEX05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Al Hendrickson Toyota responded

Thank you for your praise! We're delighted Greg, Luis, Carlos, and the rest of the team welcomed you with professional assistance that shaped a wonderful experience. Al Hendrickson Toyota is grateful for your business and your recommendations!

July 01, 2022

Charles took care of me and I didn’t have to wait long either I did a tire rotation and oil change I waited in the customer lounge less than an hour It was nice and cool and clean and they offer refre More

by LORIV29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Jul 01, 2022 -

Al Hendrickson Toyota responded

We will happily let Charles know that you can always count on him to make sure your service needs are taken care of. Thanks so much for choosing Al Hendrickson Toyota!

July 01, 2022

Grease was left on side of my truck and front of my hook, never got wash and clean More

by GMWOODWORK1016
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2022 -

Al Hendrickson Toyota responded

I'm sorry to see that you're frustrated with the grease on your truck. We aim for top-notch service work, but we clearly left a different impression. I will speak to the team about your comments in order to improve. Please let us know if we can do anything else for you. Best, Norman Frantz - Service Manager - 954-545-6931

Jul 03, 2022 -

GMWOODWORK1016 responded

Thank you

July 01, 2022

The team at Al Hendrickson Toyota was great, and they ensured I got a great car. More

by JACKMR1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, London and Lorence
Jul 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the excellent review! We're glad that you got a great car! Congrats, from the Al Hendrickson Toyota team.

July 01, 2022

Was a very good experience Henrry was very helpful. Good attention. They done on time.thanks More

by ARIANGULO28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the amazing review! We're so glad to hear that Henry was attentive and helpful. See you next time here at Al Hendrickson Toyota!

July 01, 2022

Muy bien ex celente te atienden muy bueno y la persona que te atiende es muy amable More

by NBESCALANTE81
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña! Apreciamos el apoyo y esperamos trabajar con usted en Al Hendrickson Toyota la próxima vez!

June 30, 2022

Jarrett Elder does everything right. ...great employee. Such a great representative for Al Hendrickson Toyota. will go to no other More

by ABHAICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jarrett. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

June 30, 2022

Excellent customer service rep. She stayed in contact with me and kept me informed of process and expectations. More

by MATHTEACHK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jun 30, 2022 -

Al Hendrickson Toyota responded

Communicative and informative service is what we aim to provide! Thank you for the great review and for trusting Al Hendrickson Toyota with your automotive needs! Safe travels!

June 30, 2022

Service was great. My car was ready before the time that was given to me More

by MASOFFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Al Hendrickson Toyota responded

Your review is what we love to see! We're delighted our team delivered excellent service that got your car finished earlier than expected. We hope to work with you again at Al Hendrickson Toyota!

June 30, 2022

We waited 2 hrs to have a brake light bulb changed with an app't More

by CHMMMOOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2022 -

Al Hendrickson Toyota responded

I'm sorry your service took longer than anticipated. We'll use this review to ensure we're delivering the timeliest possible care moving forward, but if you'd like to discuss this, please give me a call at 954-545-6931. Best, Norman Frantz - Service Manager

...
531
...