Al Hendrickson Toyota

My car needed to be towed to the dealership. I was informed that the service representative would call me once my car arrived. He never did. I had to call 3 times, left messages, and finally got I was informed that the service representative would call me once my car arrived. He never did. I had to call 3 times, left messages, and finally got a hold of him 3 hours later. I asked him a few questions, which he did not answer. I then received a text later that evening that my car was ready. When I went the next day to pick up my car, I had to go 3 different places before they could find my key. No explanation as to what was done. I know it was the battery, not sure if they replaced it or charged it. I asked about the small dent and having it touched up. Was told they were out of touch up paint. That was all. No idea when it would be in. My service rep was no where to be found. Horrible experience. This was not my regular service rep. More

Everyone was ready willing and able to help me accomplish my goal.. I needed registration in another state.. easy ...done... great team work! my goal.. I needed registration in another state.. easy ...done... great team work! More

Excellent service center. Taken care of immediately. Haus service personal very professional and courteous. Would recommend I get him next visit. Taken care of immediately. Haus service personal very professional and courteous. Would recommend I get him next visit. More

Our customer service guy was great! Always friendly and efficient. Good communication through the process! Always friendly and efficient. Good communication through the process! More

Henry Delgado is a lier and I will never come back to this dealership because of him. He lied to me in front of my face and over the phone aswell. The customer service was absolutely horrible here and wo this dealership because of him. He lied to me in front of my face and over the phone aswell. The customer service was absolutely horrible here and would never recommend anyone go here. I left without them doing any work on my car. Came in with a warranty issues and they lied to me about it. More

Quick, convenient location! Able to get in and get out! Service was quicker than expected which is a plus! Klaus is great and provides the best service! Able to get in and get out! Service was quicker than expected which is a plus! Klaus is great and provides the best service! More

I received an outstanding service and i am so happy with the service that I had yesterday. Thank you so much! the service that I had yesterday. Thank you so much! More

Is great place, coffee breakfest, everybody polite fast time of waiting is rapid good place time of waiting is rapid good place More

I bought my lease, pick up truck. I have a good credit and I didn’t get a good rate. Also didn’t offer complementary service like a few oil changes, This is my 4th Toyota. I like Toy I have a good credit and I didn’t get a good rate. Also didn’t offer complementary service like a few oil changes, This is my 4th Toyota. I like Toyota but I am thinking to trade my pick up truck for a hybrid truck. Almost Same monthly payment for a new Ford maverick. More

Fui a cambiar una batería que había comprado en el mismo lugar y sólo duró dos años, la pague y cuando me entregaron el carro sólo habían serviciado mi batería vieja y no me habían cambiado nada lugar y sólo duró dos años, la pague y cuando me entregaron el carro sólo habían serviciado mi batería vieja y no me habían cambiado nada More