Al Hendrickson Toyota

Friendly hard workers. Compassionate. Willing to go above and beyond to make customers feel welcome. Compassionate. Willing to go above and beyond to make customers feel welcome. More

I bought a preowned 2023 vehicle from this dealership on 7/13/24. I noticed the vehicle was invested with live roaches. I went to the dealer and they promised me that they would have a professional company 7/13/24. I noticed the vehicle was invested with live roaches. I went to the dealer and they promised me that they would have a professional company come out to detail the car and get rid of the roaches. I came to the dealer and sat here for 3 hours and when I recieved my BRAND NEW VEHICLE, there were LIVE ROACHES CRAWLING EVERYWHERE after the professional company left. They didnt clean out the dead roaches either. The car was infested. On 7/19 They told me to uber everywhere and they will reimburse me for my ubers. The manager told me the rental department was closed so it was nothing they can do for me even though I was at the dealership since 3pm and the rental department closed at 6. The manager told me to come back 7/20 and they will give me a loaner vehicle and a reimbursement. I get to the dealership and no one seems to be able to assist me with this matter. Everyone is pushing me off to someone else even the managers here. I explained to the manager that I am a realtor and I have to meet my clients at a specific time and they are literally just having me sit and wait. This is unfortunate and unfair to me. I have experienced the worst customer service EVER. More

Customer service was excellent I will encourage a lot of people to come there to buy their cars people to come there to buy their cars More

Very knowledgeable great customer service. Ray went the extra mile to assist through the car buying process and gave us a wonderful experience! The best car salesperson I’ve extra worked with, Ray went the extra mile to assist through the car buying process and gave us a wonderful experience! The best car salesperson I’ve extra worked with, I will make another purchase with him in the near future! More

The Manager Javier was Quick in getting the car I wanted and Salesman Davinalar Francique was kind and knowledge in handling my sale. and Salesman Davinalar Francique was kind and knowledge in handling my sale. More

I came from 2. 5 hours north of here to buy a used car. They stuck to the deal that Nicoli told me over the phone when I came in person. And when I arrived Marc Alle 5 hours north of here to buy a used car. They stuck to the deal that Nicoli told me over the phone when I came in person. And when I arrived Marc Allen took over and was excellent to deal with. He answered all my questions and has been helpful even after the purchase of my vehicle. And I had a very good experience with Lawrence when I was finalizing the paper work the day of purchase. I appreciate all their hard work in making me a happy and very satisfied customer. When I am in the market again for a car I will for sure make the drive down again. More

Great employees to deal with. Fast and efficient.Took care of me without any hassles. Fast and efficient.Took care of me without any hassles. More

Mw te vreman kontan ak services mèsi niclaude pou help ou map voye moun pou ou map voye moun pou ou More

You not honest at all I regret I have to come to you first and last time until my last generations first and last time until my last generations More