Al Hendrickson Toyota

Always get a good service Clean service i can't complain Everything goes very well complain Everything goes very well More

CJay is wonderful. He made sure everything I asked about was checked. And contacted me with costs before any work was done. He made sure everything I asked about was checked. And contacted me with costs before any work was done. More

Very informative. Oscar explained everything. Was on time for a appointment Will definitely return for my next visit Oscar explained everything. Was on time for a appointment Will definitely return for my next visit More

I feel when it was under the old dealership, it was being run properly. Now that’s under new management, the waiting area first off is terrible. They have sports blasting in there (only pertaining to the men run properly. Now that’s under new management, the waiting area first off is terrible. They have sports blasting in there (only pertaining to the men, not going for men and women) where it’s hard to make a phone call . The seating arrangement is terrible and very uncomfortable if you have to sit there for 5 hours. The chairs that were there before at least were somewhat comfy but it looks run down and is uncomfortable. The vending machine is terrible all unhealthy food and the drinks are all unhealthy. Plus the constant phone calls to sell your car while getting service done on your car is terrible. It’s like I’m getting harassed to sell my car because you guys are not getting enough business. Like change back how it use to be because your dealership is going downhill as time goes on. I bought over 10 cars with Al Hendrickson for almost 10 years and I’ve never seen the dealership being run so poorly. Plus you have no accessories for the car anymore like as far as wheel covers or anything else we would need for the car. The only good thing I can say is at least my car gets fixed and my service guy CJ is there but the overall atmosphere is horrendous. More

I purchased a vehicle from there, something was off. I didn’t like the vehicle. So on the 3rd day I reached out to the finance manager and let him know. Can I return the vehicle because I don’t like it. I didn’t like the vehicle. So on the 3rd day I reached out to the finance manager and let him know. Can I return the vehicle because I don’t like it. He said no I can’t return it. So I start going research. I called my bank and was informed by them that the deal is still pending and I can still cancel the deal. So I then reach out to the general manager who said yes I can return the car as long as I didn’t drive to Alaska with it. And I will get my full deposit refunded back to me. Finance manager was not happy. I returned the car that day. Finance manager refused to answer any of my text messages, when I finally get a hold of him he said to leave him alone, he then blocks me. I’m still waiting on an answer for my $2,000 refund. when I called him from a different number he hangs up in my face. He is just rude and disrespectful. You can still sell the car to someone else and make money off of them. I call the dealership multiple times just getting the run around. One day I was fed up, my next step was to either call the police to go to the dealership with me or sue the dealership because it was going on 2 weeks and nobody could give me an update. That’s when another manager said oh I will work on getting the check cut for you and mail it over night. I finally received my check. More

Had to wait and spend much too much time to close a deal. Over 6 hours at dealership. Over 6 hours at dealership. More

Excellent customer service and above all the honesty with which they sell thanks for whole which they sell thanks for whole More

Above and beyond services The service I received from Laurence and Joseph was exceptional and above and beyond my expectations. Al Hendrickson had me experience the manifestation of Almighty God Miracles Laurence and Joseph was exceptional and above and beyond my expectations. Al Hendrickson had me experience the manifestation of Almighty God Miracles,favor and promises come a live in my life. I pray God's favor and grace upon be these young men life as they patiently navigate through this process with me. And allow the desire of God to be fulfilled in my life. Love these God sent vessels (Laurence and Joseph, other names I forgot and also all who work behind the scene ) More

Jarrett is such a gentleman — we only schedule with him. During a recent visit, I noticed the tire pressure was inconsistent across the tires. When I asked for it to be evened out, one technician said it di During a recent visit, I noticed the tire pressure was inconsistent across the tires. When I asked for it to be evened out, one technician said it didn’t matter, and another asked me what pressure I wanted. I may not be a professional mechanic — I’m just an IT Administrator — but I’ve been driving for years and I know that maintaining equal tire pressure across all tires, especially within the same axle, is essential. It ensures even wear, better handling and braking, and improved fuel efficiency. Uneven tire pressure can cause poor performance, irregular tire wear, and even increase the risk of blowouts. Even though I’m a woman, I can change my own oil and tires. I may not know everything, but I definitely know that consistent tire pressure does matter. More

The person who helped me gave (Oscar Vizcarra) me good service, recommending the services my car needed! Good job👍 service, recommending the services my car needed! Good job👍 More