Al Hendrickson Toyota

They need to learn how to respect customers’ schedules. I was on a time crunch and the person who helped service my car took a lot longer than expected. I was told my car would take one hour and 45 minutes I was on a time crunch and the person who helped service my car took a lot longer than expected. I was told my car would take one hour and 45 minutes. Ended up being 4 hours to only change a battery. I took the car at 7:30am thinking I would be in and out. Wasn’t the case at all. More

Klaus Cobb did an great job for me, I had a problem with the paint on my 2009 Highlander, Toyota was standing behind it's product giving me a paint job. Klaus had set me up with a rental car and kept me in the paint on my 2009 Highlander, Toyota was standing behind it's product giving me a paint job. Klaus had set me up with a rental car and kept me informed of the progress on the vehicle. Could not be happier with the final outcome. More

Great, they helped me with all my needs and feedback Oscar helped me alot with understanding what was wrong with my car Oscar helped me alot with understanding what was wrong with my car More

Everyone is very friendly and the service is outstanding. We bring all our commercial vehicles here to be serviced. We bring all our commercial vehicles here to be serviced. More

Jarret always goes above and beyond and explains everything very well. he understands the customer needs first and I appreciate that everything very well. he understands the customer needs first and I appreciate that More

Henry Delgado, excellent person and do a very good job, he take care my car problems. he take care my car problems. More

La atención es excelente y me atendieron muy rápidamente en cuanto al crédito todo fue muy bien gracias en cuanto al crédito todo fue muy bien gracias More

It was OK but,the letter that in misleading in its content .As a four time customer I felt cheated content .As a four time customer I felt cheated More

It's an ABSOLUTE delight getting to the service center, and the Jarrett and Team gets me in and out in an expeditious manner. I appreciate them. and the Jarrett and Team gets me in and out in an expeditious manner. I appreciate them. More

I brought my 4Runner vehicle for repair on Thursday, 2/9/2023 because the vehicle shakes and slows down quite a bit while I'm driving. I was afraid that it would break down on the road and I'll be stra 2/9/2023 because the vehicle shakes and slows down quite a bit while I'm driving. I was afraid that it would break down on the road and I'll be stranded. Chris Kulazidis had my vehicle diagnosed and said one of the sensors in the engine had gone bad, and needed to replace them. The total cost for this repair was $4,000. I was shocked but I needed the work done correctly to eliminate the problem. I got my vehicle back at 4:00pm on Friday 2/10/2023. The labor cost $3,003.00 is astronomical and far exceeded the cost of parts. How could that be? I drove the vehicle for a short distance on Saturday and Sunday mornings. The SUV still shakes a bit and if it continues, I will be bringing it back to the dealership. The cause may not have been the sensors but something else. More