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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,036 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,036 reviews

March 05, 2023

Fast service and very fair with their customers, you will likely not find a better price at other dealers More

by Connor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helano and Angelo
Mar 07, 2023 -

Al Hendrickson Toyota responded

Connor, thank you for the review! We appreciate your business and hope to see you again at Al Hendrickson Toyota. Safe travels!

March 05, 2023

Best car dealership, I love the service dept, they are always so nice and helpful. They are also very honest More

by HAPPYDEEZ2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Al Hendrickson Toyota responded

We appreciate your business and your review! Thanks from the Al Hendrickson Toyota Team!

March 04, 2023

Horrible dealership. Would not purchase another vehicle from them and would not recommend to others. I purchased and took delivery of my vehicle on 05/10/21. Despite t More

by KELLY.AMRITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know name
Mar 08, 2023 -

Al Hendrickson Toyota responded

Kelly, I am very sorry to hear about the issues you are having with your car. We pride ourselves on top-of-the-line products and clear communication and it is disappointing that you have experienced any inconvenience since your purchase. If you would be willing to discuss this further, I would appreciate the opportunity to assist you. I will look for your contact information, but please feel free to give me a call directly as well. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

March 04, 2023

The mechanics are great trouble shooters. Only four stars because my service tech never communicated to me what was happening till 3 hours later when I approached him again. More

by tmartwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilnord,Louis,charles
Mar 08, 2023 -

Al Hendrickson Toyota responded

Thank you for this review about your experience here at Al Hendrickson Toyota. We are pleased to hear about our mechanics' great work and we apologize for the lack of communication during your visit. We appreciate your feedback, and we will be sure to pass it along to our management team to improve our processes for the future. If you would like to discuss this further or provide additional information regarding your visit, please do not hesitate to reach out to me directly at 954-545-6931. Best, Norman Frantz - Service Manager

March 04, 2023

Always courteous and quick service. Jarrett is familiar with me and recommend what I need More

by valnparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Al Hendrickson Toyota responded

We're thrilled Jarrett could welcome you back with the friendly and prompt professionalism you've come to expect at Al Hendrickson Toyota! Safe travels, and we look forward to working with you again down the road!

March 04, 2023

Watch what you pay for they might tell you you need xtra instead of what u came in for make sure what you are being asked for your visit they told me I needed wipers when I knew my wipers were brand new be More

by BUTTONSIZE54
Recommend Dealer
Yes
Employees Worked With
Brecheneve B
Mar 08, 2023 -

Al Hendrickson Toyota responded

We strive to offer fair prices and it's never our intention to mislead or misinform our customers, and I'm very sorry we've given you the wrong impression. It seems there may have been a mix-up on our end, and I apologize for any inconvenience here. I appreciate you sharing this feedback, and if there's anything else we can do for you, please give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

March 04, 2023

Good service and customer service is very good attentive to your needs looking forward to buy again More

by OVIEDO.JOSE20031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Mar 06, 2023 -

Al Hendrickson Toyota responded

Thank you for sharing your support for Al Hendrickson Toyota! We look forward to working with you again soon.

March 03, 2023

Pleased to have my car serviced at this dealer. Have been using them since i bought my new car in 2010. Always on time and promised. Highly recommended. More

by RAYCAL48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Al Hendrickson Toyota responded

We are so grateful to have your trust and loyal business. Thank you for working with the Al Hendrickson Toyota team.

March 03, 2023

Service was great and fast! I never have any issues when I bring my car in and can depend on them to take care of me More

by tayloralvarado07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Mar 03, 2023 -

Al Hendrickson Toyota responded

Taylor, thank you for the review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you again down the road!

March 03, 2023

Absolutely outstanding service from the incredible staff. Got there at opening and was back on the road within a few hours. Highly recommended! More

by RONALDWAYNELEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Al Hendrickson Toyota responded

Ronald, thank you for the review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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