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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,079 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,079 reviews

April 19, 2023

El personal muy calificado y profesional, todos con muy buena experiencia para explicar cada detalle, lo recomendaría al 100%. More

by EVELINERICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No recuerdo bien los nombres pero todos los que me atendieron fueron muy profesionales y les daría sus máxima evaluación
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Apr 19, 2023 -

Al Hendrickson Toyota responded

Nos alegra saber que fue fácil trabajando con nuestro equipo! Apreciamos su preferencia y esperamos verle nuevamente en Al Hendrickson Toyota!

April 19, 2023

Great service. Great people. Great place to go. Highly recommend for purchasing or for service. More

by BETHTORRES1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Al Hendrickson Toyota responded

Thanks for the glowing kudos! We're glad to hear you found our dealership to be great all-around. We appreciate your business and hope to see you again at Al Hendrickson Toyota!

April 19, 2023

Only about the time . Think about quickly for the service. But I love the service More

by abeltovolcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarret Elder Sr
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Apr 24, 2023 -

Al Hendrickson Toyota responded

Thank you for this feedback. We will be sure to work towards improving our efficiency in the future. If there is anything more we can do to assist you, or anything else you would like to share, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

April 18, 2023

Thank you so much for this wonderful experience. Amazing job. The experience was fast and very comfortable. More

by JOANNADONOSO
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron was the sales person
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Apr 18, 2023 -

Al Hendrickson Toyota responded

We're thrilled to hear that you had a wonderful and comfortable experience with us! Thank you for choosing our business and for taking the time to share your feedback. We look forward to serving you again down the road.

April 18, 2023

Good service I m very satisfied jjg Koch juggling hhhhc juju juillet iiiii ugh III More

by FRANDLYMICHEL509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilnord Louis Charles
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Apr 18, 2023 -

Al Hendrickson Toyota responded

Thanks for the 5-star review of Al Hendrickson Toyota!

April 18, 2023

The sales team was so easy to work with. Suzette is a rockstar and Val & Jeremy finalized our deal with ease. Thank you for making car buying as simple as possible. Love my new car! More

by djames9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzette, Val, Jeremy
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Apr 18, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are thrilled to hear that Suzette, Val, and Jeremy delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

April 18, 2023

It's a good dealer and I like it because is close to my house. More

by amandaluzon02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonh Guimban
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Apr 18, 2023 -

Al Hendrickson Toyota responded

Thank you for being a loyal client of Al Hendrickson Toyota!

April 18, 2023

You guys change the price every time I come here it’s a different story. Straight robbery. Stop cheating customers out of their money. The guy didn’t even have a good explanation on what charges were what More

by None
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t even know his name -service dept
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Apr 24, 2023 -

Al Hendrickson Toyota responded

A 1-star experience is certainly not what we want for our customers. We strive to provide transparent pricing and it sounds like we didn't meet your expectations. We would like the chance to properly explain things here. If you're willing to speak with me, please reach out to me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 17, 2023

T terrible reaction to what you put into the AC hurt. Our eyes and lungs went back twice got no help. In fact, I was told it was my fault that you put in what you put in. More

by MARSOLTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Al Hendrickson Toyota responded

This review is concerning to read and I apologize that you had this negative experience. I'd like the opportunity to learn more about what happened here so we can work towards providing the best customer experience possible. If you would contact me at your convenience, I'd like to help. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 17, 2023

O atendimento que recebo ai sempre foi impecável, e sem falar no atendimento recebido pelo funcionário Oscar,um excelente profissional. More

by CHAVESR2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
oscar
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Apr 19, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are thrilled to hear that Oscar delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

Apr 19, 2023 -

CHAVESR2012 responded

Thanks for everything.

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