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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,113 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,113 reviews

May 11, 2023

FANTASTIC, FANTASTIC, FANTASTIC, FANTASTIC, FANTASTIC, FANTASTIC, FANTASTIC, FANTASTIC, FANTASTIC, FANTASTIC, FANTASTIC, FANTASTIC, FANTASTIC, , FANTASTIC, FANTASTIC! More

by denise.williamsflhrc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudel (Sales) & Syncia(Finance)
May 11, 2023 -

Al Hendrickson Toyota responded

Thank you for this stellar review of Al Hendrickson Toyota! We hope to see you again down the road!

May 11, 2023

Got in at 6:30 am on a Tuesday, was the second vehicle there. Needed an oil change and a tire patch. Didn’t ask for a tire rotation this time because I didn’t want to take any longer on this visit. I didn More

by CAPTWYCKOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Al Hendrickson Toyota responded

I apologize for the extended wait time you experienced during your visit. Our team strives to provide exceptional service while delivering quality care, and it's clear we missed the mark this time around. We're committed to making improvements so that your next visit will be faster and more efficient. I hope we get the chance to assist you again and leave a better impression. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 11, 2023

It was a pleasure to have CJ helping me fix the damage on my car definitely i will return to work with him . More

by LEUIBOFIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C J
May 11, 2023 -

Al Hendrickson Toyota responded

We're glad CJ was able to assist you with the damage on your car, and we appreciate you choosing Al Hendrickson Toyota for your service needs. Our team is always here to help and we look forward to seeing you again soon!

May 11, 2023

Made an appointment online, very easy to do. Car was actually serviced and completed on time. Jennifer was friendly and very helpful about questions I had about other services available with A More

by BG512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 11, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are thrilled to hear that Jennifer delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

May 11, 2023

I am so proud to onw 2020 Toyota I am very happy with with my car thank to bill the car so throng More

by JOLICOEURWESNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Al Hendrickson Toyota responded

Thank you so much for reviewing Al Hendrickson Toyota, and congratulations on your Toyota!

May 10, 2023

Customer service has improved somewhat. The service area still needs some work. Something sample as a pressure wash and new coat of paint can go a long way. More

by CHARLESRALPH30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilnord Charles
May 10, 2023 -

Al Hendrickson Toyota responded

We appreciate your feedback. It's great to hear that our customer service has improved but we appreciate your feedback regarding some areas we need to improve on in our service area. We will take your comments into consideration as we're always looking to improve the customer experience here at Al Hendrickson Toyota.

May 10, 2023

Quick, on time, professional and thorough. I was seen by a very efficient and friendly associate. Recommendable! More

by 4ULABELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Al Hendrickson Toyota responded

We're so happy to hear that your experience was quick, professional, and thorough at Al Hendrickson Toyota. It's great to hear that our associate was efficient and friendly during your visit. Thank you for your recommendation!

May 10, 2023

Professional service, fast, and customer centered. Very knowledgeable service associate and easy to work with, sorry I never remember names More

by Sphyrna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
May 10, 2023 -

Al Hendrickson Toyota responded

Thank you for taking the time to share your experience with Al Hendrickson Toyota. We are happy to hear that our team provided you with professional and customer-centered service. We hope to see you again for any of your future automotive needs!

May 10, 2023

Extremely happy with the service that was provided to us. Our service rep. Jennifer was great & kept us informed at all times. More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 10, 2023 -

Al Hendrickson Toyota responded

We're thrilled to hear that Jennifer took great care of you during your visit to Al Hendrickson Toyota! It's wonderful to know that she provided top-notch service and kept you informed throughout the process. Thanks for trusting us with your vehicle's needs, Lauren!

May 09, 2023

I gor served by Michelle and she was really helpful and answered every question that I had. Looking forward to my next appointment with her. More

by TRACEYBRIANAJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Vonhedt
May 10, 2023 -

Al Hendrickson Toyota responded

Thank you for sharing your experience! Michelle is an asset to our team, and we're elated to hear that she provided the exceptional service we're known for at Al Hendrickson Toyota. See you soon!

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