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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,114 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,114 reviews

May 14, 2023

Excellent speedy service. I was taken on time and the service performed was done well and quickly. More

by edmo626
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate your business and hope to see you back again at Al Hendrickson Toyota!

May 14, 2023

I was provided with quick and efficient service. I will definitely be back for all my services. More

by alexisrivera22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate your business and hope to see you back again at Al Hendrickson Toyota. Safe travels!

May 13, 2023

keep up the good work, and coffee is very much appreciated. word word word word More

by k4dlx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Al Hendrickson Toyota responded

We are thankful for your stellar review and positive feedback about our coffee and refreshments. It means a lot to us! Thanks from the entire team here at Al Hendrickson Toyota.

May 13, 2023

I got back my car with more problems than what I took it in for. More

by BEVJSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
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May 15, 2023 -

Al Hendrickson Toyota responded

We expect more than a 1-star experience for our customers and I am sorry to see we let you down. I'd like the chance to make this right. Would you please contact me when you have a chance so that I may help? Thank you, Norman Frantz - Service Manager - 954-545-6931

May 13, 2023

all was good. i arrived and was taken care of right away got car back as promised. Chat was great More

by LCLAUDIO5712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carve a joseph
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May 15, 2023 -

Al Hendrickson Toyota responded

Thank you so much for taking the time to leave us a 5-star review!

May 13, 2023

I knew what I wanted, the price I wanted to pay and the APR I was hoping to get. Everyone was very nice & helpful to make that happen. the process was relatively quick & easy. If you’re in the market for a More

by SVLVD666
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob despeignes & Daniela helped with insurance
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May 15, 2023 -

Al Hendrickson Toyota responded

We couldn't be happier to know that you had a great experience at Al Hendrickson Toyota! We're thrilled to hear that our team was helpful in making your purchase process relatively quick and easy. Thank you for recommending us as the go-to place for purchasing a new Toyota. It was our pleasure doing business with you and we hope to see you again in the future!

May 13, 2023

I was very pleased with my overall service experience. Also, the wide range of service hours are helpful. More

by TBONANNO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Al Hendrickson Toyota responded

We're glad to hear that you had a great experience at Al Hendrickson Toyota! Thank you for taking the time to share your positive feedback with us. We're happy to offer a wide range of service hours to better accommodate our customers' busy schedules. We hope to see you again soon for your next service appointment!

May 13, 2023

Offered services to my father who does not speak his language. I always request to be contacted before any service. More

by RAFAELFAGIANI03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Al Hendrickson Toyota responded

Rafael, I'm sorry to hear that you had a negative experience with us. We pride ourselves on providing exceptional service to all of our customers, and it's disappointing to see that we fell short during your visit. I would greatly appreciate the opportunity to speak with you more about what happened and see what we can do to make things right. Please feel free to give me a call at your convenience. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

May 12, 2023

My last visit I had gotten tinting done to my crown and I was helped my Michelle who did an excellent job keeping my informed and was very kind. Thank you! More

by DEREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Vonhedt
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May 12, 2023 -

Al Hendrickson Toyota responded

Derek, we're pleased to hear about the excellent tinting job Michelle did for your car. We're glad that you found our team kind and informative during your visit to Al Hendrickson Toyota. If you ever need anything else in the future, don't hesitate to reach out.

May 12, 2023

Excelente atención De parte del grupo de vendedores que me asistió para tomar la mejor opción More

by VICTORFRANCISCO2405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy ramirez
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May 12, 2023 -

Al Hendrickson Toyota responded

Gracias por la reseña! Apreciamos el apoyo y esperamos volver a verle en Al Hendrickson Toyota!

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