Al Hendrickson Toyota

I saw a 2024 Toyota Tundra on the internet. Upon clicking on the vehicle, I received a call the dealership. I spoke to Suzette several times during the day. I finally took a trip to the deal Upon clicking on the vehicle, I received a call the dealership. I spoke to Suzette several times during the day. I finally took a trip to the dealership and met with Suzette (Manager) and Fedora Richard. After being introduced to Fedora, it was all smooth sailing. Ms. Richard was extremely personable. She is patient, and she was very detailed in her explanation of the purchase process. We took the car for a test drive, the car ran smoothly. There was a little damage to the front passenger side handle. I was able to take the vehicle back to the dealership. Mr. Wilnord Charles from the sales department met with us, and helped with the fixing process. Mr. Wilnord was very pleasant! I highly recommend Ms. Fedora Richardson to anyone who's looking to purchase a vehicle. Management should definitely promote her as part of the management team!!! Thank you Fedora for helping me with the vehicle purchase for my husband!!!!!!! More

Excellent service, great selection of vehicles. Great sale associates. I will come back when I'm interested in a new vehicle Great sale associates. I will come back when I'm interested in a new vehicle More

Always feel I'm in in good hands with my agent Jarret. He is courteos, friendly and takes excellent care of his customers. Makes sure to inform you of repairs needed without putting pressure on you! Tru He is courteos, friendly and takes excellent care of his customers. Makes sure to inform you of repairs needed without putting pressure on you! Trust toyota for servicing my Rav 4. More

Sarah Jacholk supported me through the whole process. Very friendly staff easy to work with. Very friendly staff easy to work with. More

SURPRISE CALL… Ok sometimes they are over full and the schedule does not work for everyone and you have to wait a long time, but there is the option to come back later and catch a ride with them… I receiv schedule does not work for everyone and you have to wait a long time, but there is the option to come back later and catch a ride with them… I received a call today from the service center, my chair been giving some problems and I needed to be fixed… 3 times now they try to fix it for me at the shop, but unfortunately keeps on opening again…. Well, the call, the technician Isai Lopez and manager ordered the missing part for me and surprised me with a phone call today to have the chair permanently fixed…. YAY… I feel appreciated… I did not have to ask, beg, none of that… they just did… Thank you guys, your surprise did not go unnoticed… thank you Al Hendrickson, thank you Isai Lopez, see you Saturday for the install and fix, I guess I’ll get to meet you then…. Super duper happy, More

Very nice and professional Good Service Response to the service Nice Happy Attention to hear what we need service Nice Happy Attention to hear what we need More

Excelente trabajo del equipo en general muy contento con todo y con todos muchas gracias todo y con todos muchas gracias More

Carmine was very nice and professional, took care of everything I needed. Good communication and response during the service. everything I needed. Good communication and response during the service. More

I switched to your service department because of Mr. Elder’s consistent excellent service. He listens and explains in detail what services my car will receive and why. He then gives me an approximate ti Elder’s consistent excellent service. He listens and explains in detail what services my car will receive and why. He then gives me an approximate time the service will be completed. It is always ready ahead of schedule. I like Mondays at 6:30 AM however I always get there 30-40 minutes earlier. Mr. Elder is always there by 6 AM. Once he has set up everything he takes customers. Clone him because he is the best. More

I had called the dealer and was asking for a guy named Eugene that I previously known but it was another dealer Toyota at Deerfield. I mix the numbers and I ended up calling Hendrick Toyota. The person an Eugene that I previously known but it was another dealer Toyota at Deerfield. I mix the numbers and I ended up calling Hendrick Toyota. The person answered the phone and referred to Eugene. The way he spoke to me it was like I’ve known him forever. I trusted him right away. 3 days later I went to the dealer. From Jee to finance Omg now become family. Now I will never go to another dealer. He was nice, patience, experienced, tech, a contagious smile, and professional. Wow! I refer all my family when they have a need for a car for sure More