Al Hendrickson Toyota

I’ve been a customer at this dealership for over 15 Yrs and has been getting the same quality service all these years great job. and has been getting the same quality service all these years great job. More

My husband and I do appreciate what the dealership did for up. We had Kerson, and he was the best. for up. We had Kerson, and he was the best. More

Amazing experience! everyone was super nice and helpful. I had many questions and it was greatly appreciated how sweet and patient the staff was everyone was super nice and helpful. I had many questions and it was greatly appreciated how sweet and patient the staff was More

Fernando and Emmanuel did a wonderful work. Everything professional and ethical. Keep up the great work. Everything professional and ethical. Keep up the great work. More

Najeeb was very professional and great he gave me such a good deal and was the best car salesman that i’ve ever met. I would definitely recommend him to every customer that comes into toyota al hendrickson. good deal and was the best car salesman that i’ve ever met. I would definitely recommend him to every customer that comes into toyota al hendrickson. More

We had a bad experience with advisor Jose H, to select the bank… it’s way, to review the papers… no way, We left his office without any paper, he took our sales paper agreement & just give us a usb that d the bank… it’s way, to review the papers… no way, We left his office without any paper, he took our sales paper agreement & just give us a usb that din’t work in our Mac. He got really angry because we din’t purchase from him the extended guaranty. The worst issue ….he rised our loan & price for more than approved More

Worst service department I’ve ever seen. I leased a tinder capstone and as soon as I signed the paperwork no one would help me with anything. I leased a tinder capstone and as soon as I signed the paperwork no one would help me with anything. More

WE WANTED TO BUY A CAR ,WE LIVE IN MIAMI DADE COUNTY. SO AFTER TRYING A FEW DOWN HERE ,WE DECIDED TO CALL AL HENDRICKSON TOYOTA. A YOUNG LADY BY THE NAME OF ANESTHESIA PICKED THE PHONE.SHE SOUNDED VERY SO AFTER TRYING A FEW DOWN HERE ,WE DECIDED TO CALL AL HENDRICKSON TOYOTA. A YOUNG LADY BY THE NAME OF ANESTHESIA PICKED THE PHONE.SHE SOUNDED VERY POLITE ,COURTEOUS AND PROFESSIONAL, WE WENT AHEAD AND TOLD HER ABOUT THE MODEL THAT WE NEEDED AND MADE HER AN OFFER.SHE TOLD US TO GIVE HER ABOUT 30 MINUTES TO SPEAK WITH HER MANAGER AND THAT SHE WAS GOING TO GET BACK TO US. SHE DID,THAT WAS VERY IMPRESSIVE FOR A START.MORE IMPORTANTLY, OUR OFFER WAS ACCEPTED OFF BY A FEW HUNDRED DOLLARS. SO UP WENT, MET WITH HER AND WE ALL WERE HAPPY TO MEET IN PERSON. THEN ,IT WAS TIME TO PURCHASE. VIVIANA WAS OUR SALESPERSON, SHE WAS VERY NICE ALL THROUGHOUT THE PROCESS. THEN ,IT WAS TIME FOR THE FINANCE PEOPLE.A MAN ,CAME OUT INTRODUCED HIMSELF AND TOOK US TO HIS OFFICE,HE OFFERED A LOT OF STUFF ,WE REJECTED ALL AND TOLD HIM THAT "WE DON'T WANT ANY EXTRA EXPENSES " HE SEEMED OK TO US ,AND AS WE STARTED THE SIGNING PROCESS ,HE STARTED TALKING ABOUT FAMILY,HIS SUCCESS ETC.IT WAS A NICE ENVIRONMENT WE TOLD HIM,THAT WE GAVE HIM BENEFIT OF THE DOUBTS SO WE SIGNED THESE DOCUMENTS ON THE SCREEN WITHOUT READING. WE ASKED AGAIN "NO EXTRA FEE RIGHT?" AGAIN HE SAID "NO", SO WE LEFT AS VERY HAPPY CUSTOMERS. HE GAVE US A USB,(DIDN'T REALIZE THAT,UNTIL LATE IN THE PARKING LOT AND HURRICANE MILTON WAS NEAR,STARTED TO RAIN SO,WE HAD NOT MUCH TIME TO SPEND THERE ,SO WE DROVE BACK TO MIAMI WITH OUR NEW 2024 RIDE) THE NEXT DAY,WE SAW EXTRA FEE.WE WERE VERY UPSET AND WENT BACK TO THE DEALER. WE WALKED IN EXTREMELY SERIOUS AN MENTIONED.THAT WE WEREN'T HAPPY ABOUT A SITUATION, THAT WE NEEDED TO SPEAK WITH A MANAGER. HELANO OLIVEIRA,A SALESMANGER CAME TO US AND TOOK US TO HIS OFFICE, LISTENED TO US CAREFULLY THEN APOLOGIZED FOR THE SITUATION.HE RESOLVED THE ISSUE AND MADE US ONCE MORE HAPPY BUYERS ONCE AGAIN. THAT,WAS CUSTOMER SERVICE AT THE HIGHEST LEVEL. WE ARE PLANNING TO GO BACK IN 6 OR 7 MONTHS OR SO IN GOD'S NAME ,TO BUY ANOTHER CAR FOR OUR BUSINESS. WE CAN FOR SURE ,RECOMMEND THIS DEALER TO ANYONE WHO WANTS TO, NOT ONLY BUY A CAR,BUT WHO ALSO CARES ABOUT THE CUSTOMER SERVICE THE DEALER PROVIDES. AL HENDRICKSON TOYOTA,IS THE PLACE. J & F More

Excellent costumer service, good inventory at good price, facilities are always clean , dealer is located on a easy access area price, facilities are always clean , dealer is located on a easy access area More

Luther was great, he was attentive and always giving us attention and tried to provide us with everything we requested attention and tried to provide us with everything we requested More