Al Hendrickson Toyota

Very friendly, fast service. Everyone was exceptionally courteous and professional. Car was finished in under an hour. I was truly impressed! Thank you for impressing upon your em Everyone was exceptionally courteous and professional. Car was finished in under an hour. I was truly impressed! Thank you for impressing upon your employees the importance of customer service! More

Great service great people The person that helped me it was super efficient and pleasant. It was super fast even though I didn't have an appointiment. I always use this location The person that helped me it was super efficient and pleasant. It was super fast even though I didn't have an appointiment. I always use this location for service it has always been smooth experience. More

great I met Jarrett Elder for the first time. there were a lot of service people around everyone looked busy on their computers, no one put their heads up t I met Jarrett Elder for the first time. there were a lot of service people around everyone looked busy on their computers, no one put their heads up to acknowledge me. I thought, okay, whats going on here. I was probably interrupting their computer game. finally one said please see someone down the other end we are all busy. Tha'ts when I met Jarrett, he looked like he was hustling and i wanted to be hustled out of there asap!! well he was a breath of fresh air. I have not had such a helpful, nice service person in a long long time. Shedrick is my favorite, i did not see him he was probably off. not that they are not good, mind you, but they are not friendly, or personable. this guy was. he was able to lower my stress levels regarding the cost of the mistake i was there to fix. I told him a palm tree backed into my car and broke the tail light. when i was through, he said and stay away from the palm trees, i could have kissed him but i am sure that would not go over big with his wife!! a truly pleasant experience. tell those guys to put their phones in their pockets and lighten up a little...... More

Satisfactory My visit is always a good experience, time promised kept, overall I am usually quite satisfied with the service at the end of each visit. My visit is always a good experience, time promised kept, overall I am usually quite satisfied with the service at the end of each visit. More

Great service as always Great customer service... service agent as well as the sale person was knowledgeable and very helpful. Overall service was 100% on point... i would mo Great customer service... service agent as well as the sale person was knowledgeable and very helpful. Overall service was 100% on point... i would most definitely recommend al hendrickson toyota.. More

Service Your waiting room is very cramped compared to the other Toyota dealers I've experienced. I will return in the future however, you are the closest to Your waiting room is very cramped compared to the other Toyota dealers I've experienced. I will return in the future however, you are the closest to my home More

Replaced dashboard assembly.(warranty ) The service advisor is very professional , the repair done on time and informed me immediately when the repair is done. The service waiting is nice an The service advisor is very professional , the repair done on time and informed me immediately when the repair is done. The service waiting is nice and the courtesy service driver is very very pleasant.. More

Service Manager Norman Frantz is the best. Excellent at customer service and knowledge of his job. I truly trust his repair advice. He has the customers bes Manager Norman Frantz is the best. Excellent at customer service and knowledge of his job. I truly trust his repair advice. He has the customers best interest at heart. More

my life first time i see this kind of friendly service great i my life first time i see this kind of good friendly people working in one place ,,congratulation handrickson coconut creek,,,,henry and chiris ve i my life first time i see this kind of good friendly people working in one place ,,congratulation handrickson coconut creek,,,,henry and chiris very polite people they are thanks again More

Service visit Visited the dealership to replace a damaged tire. The service Dept. Members I dealt with were VR helpful and friendly. They did a great job. Visited the dealership to replace a damaged tire. The service Dept. Members I dealt with were VR helpful and friendly. They did a great job. More