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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,385 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,385 reviews

October 02, 2019

Great Service Jarrett Elder was very helpful and nice, very professional. It took exactly one hour to my car be ready, exactly like Jarrett told. Very good service. More

by denysdarzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Al Hendrickson Toyota responded

Thanks for the 5-star review of Al Hendrickson Toyota! We appreciate your kind words about Jarrett along with your support of our service department. We hope to see you again soon!

October 02, 2019

Service department When to Chris k for service and car was done on time and done right. Made an online appointment and no issues with time Thank you More

by verd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Al Hendrickson Toyota responded

Thank you for your 5-stars! We are pleased you had a positive service appointment and we hope you will visit our team at Al Hendrickson Toyota again soon!

October 02, 2019

Remarkable woman I wish there were more discount service coupons offers for the suggested repairs being made by service tech and major repairs as needed. Customer Loya More

by LGOLDWIRE3699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 03, 2019 -

Al Hendrickson Toyota responded

We are grateful for your business as well as your loyal support! Thank you for sharing your feedback, it is important to us and we will take it to heart moving forward. If there is anything further you would like to share, please give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

October 02, 2019

Experience Went to dealership with knowledge of what was gonna happen. Got there and was not expecting what took place. Everyone was polite, but when I asked a w More

by JBEGRAPH123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 03, 2019 -

Al Hendrickson Toyota responded

I'm very sorry to hear that you felt pressured during your buying process. This isn't what we want for our guests and I apologize for letting you down. I would be happy to discuss this with you further to see what I can do to help if you're interested. Don't hesitate to give me a call. Thank you, Joseph Callejo - Executive Sales Director - (954) 972-1100

October 02, 2019

Great Job again guys!!!!! Norman and his guys always take great care of me. The service experience is efficient, professional and hassle free. Thank you for making things eas More

by JeremyNath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Al Hendrickson Toyota responded

We are grateful for your support of Al Hendrickson Toyota, thank you! It's terrific to see your 5-star review and to read your kind words about Norman and our team. We hope to see you again soon!

October 02, 2019

Excellent Customer Service The finance dept. went the extra mile to get me the proper financing for my truck and helped me to get a new car 2020! More

by Tacoma owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (from financing )
Oct 02, 2019 -

Al Hendrickson Toyota responded

Thank you for the 5-star review of Al Hendrickson Toyota! We are happy to read you were able to purchase a new 2020 Toyota Tacoma from our dealership and we would love the opportunity to work with you again. Happy driving!

October 02, 2019

Excellent customer service.. Friendly and efficient staff.. I had a memorable experience.. Everyone was courteous,efficient and knowledgeable about the product.. They were understanding and I felt like a valued More

by JAMMINGSGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake T
Oct 03, 2019 -

Al Hendrickson Toyota responded

Thank you for your 5-star review of Al Hendrickson Toyota. Your business means a lot to us, along with your kind words about our team. We certainly value our customers, and it's wonderful that you felt this throughout your visit. We hope to see you again soon!

October 02, 2019

Great service as usual I’m very happy with you all. It’s been 9 years since I bought my Sienna from you. I had trust in all your services and confidently I will bring my Sie More

by SERGIODIAZ0928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Biscarra, Shedrick Anderson
Oct 03, 2019 -

Al Hendrickson Toyota responded

Thank you for your review of Al Hendrickson Toyota! We are honored to have your loyal business, and thank you for your compliments about our dealership. We look forward to seeing you and your Toyota Sienna soon!

October 02, 2019

Liars In Al Hedrickson Hello, before all greetings My Name Is Diankel Rivero and today I am completely let down with Al Hendrickson Toyota since 3 months ago I bought a mini More

by DRIVERO22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Saint Fleur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Callejo
Oct 17, 2019 -

Al Hendrickson Toyota responded

Mr. Rivero - This is not how we treat our valued customers, especially those who refer friends and family. We would like to assist in getting you your referral. Would you please contact Jessica Fernandez at 954-545-6502? She would like to help you. Thank you.

October 02, 2019

Great inventory, terrible trade-in offer We purchased our vehicle after finding it online. We were insulted with a trade-in offer that was $4k less than two other dealerships on our old vehic More

by jsiergie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling, Joe M
Oct 03, 2019 -

Al Hendrickson Toyota responded

We strive to deliver a five-star experience to all of our guests and I'm sorry to hear that we didn't hit that mark. I sincerely apologize that your vehicle was not properly detailed before you drove it home. Your feedback is important to us and if there is anything further you would like to share, please give me a call. Thank you, Joseph Callejo - Executive Sales Director - (954) 972-1100

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