Al Hendrickson Toyota

I went in for an oil change which took nearly 2 hours! They told me I needed over $1,000 in repairs done. I took the car to my mechanic & asked him to check those things. He said the car was fine & nothin They told me I needed over $1,000 in repairs done. I took the car to my mechanic & asked him to check those things. He said the car was fine & nothing needed to be done!!! More

My third car purchased From Dexter Marshall at Al Hendrickson Toyota , I would recommend to anyone and everyone I know , he is very helpful and friendly , Didnt have the color I wanted but he went th Hendrickson Toyota , I would recommend to anyone and everyone I know , he is very helpful and friendly , Didnt have the color I wanted but he went the extra mile and got it for me from another dealer , Thanks Dexter for another great deal , love the car and love the price i got ! 2012 Yaris 2 door Hatch , stick shift , silver . More

Bought a used 2010 Prius so my experience and advice is based on that. Car they had advertised online did not match up with what they showed me. Actual car for the price was scratched up and both bumpers based on that. Car they had advertised online did not match up with what they showed me. Actual car for the price was scratched up and both bumpers were damaged. They advertise (falsely) to get you to the lot and admitted as much. They used pretty much every used car dealer cliche; teaming up on you, withholding price and terms, "don't worry, we'll take care of you". I wound up buying a car from them but it was an unpleasant experience. Some tips if you go there. 1) Bring your own team for support or have someone you have to call that makes the decisions. 2) If you want something done to your car (tinting, scratches fixed, etc) get it done before you buy and take the car home. They have no incentive to help you once it's done. 3) If you're financing check the rates first at your bank or other source so you have something to compare it with their rates. 4) If you purchase an additional warranty ask what your options are for length of term and coverage. They will make it sound like you have only one option, the expensive one. You don't have to get anything. 5) Have them print out the Carfax, and NADA retail and wholesale value so you can see the if the car has been in any accidents and to see how great a "deal" they are giving you. 6) Don't let them pressure you into anything. The deal will there tomorrow, even though they say it won't be. It wasn't until I walked away that they gave me what I wanted. They need you more than you need them. More

Great service all around from the cars to the personal. I would for sure send someone else to that dealership to get their new car. would for sure send someone else to that dealership to get their new car. More

I came to this dealership just to look and see what options I had on buying a 2nd vehicle but my plan had been altered due to my ultimate goal of wanting to buy a house and improving my credit score. J options I had on buying a 2nd vehicle but my plan had been altered due to my ultimate goal of wanting to buy a house and improving my credit score. Juan was very honest, friendly and knowledgeable on that aspect. He showed me a car I never even thought about buying but as soon as I drove it, I loved it. He is great at what he does. I would definitely recommend AL Hendrickson and specifically Juan as your salesman. I also met with Rance the finance person as well and he was very friendly and made me feel like he wanted to help me. Whenever you get to the financing part of the deal for people with not so great credit it's normally scary but he was awesome as well. The whole experience was awesome. More

One day my wife and I decided it was time to purchase another vehicle I tested the integrity and willingness to help of many dealers and spokesman. I found myself frustrated with that aspect until I came another vehicle I tested the integrity and willingness to help of many dealers and spokesman. I found myself frustrated with that aspect until I came to al hendrickson and came across a gentleman by the name of juan.he was genuine, upfront and made me feel as if he wanted to help.I will recommend not only this dealer, but juan more than anything to help you in selecting your new purchase More

My husband who past away was always servicing the vehicle and I was nervous about coming in but after explaining everything to Jessica, she stayed by my side the whole time and Scott made sure he explained e and I was nervous about coming in but after explaining everything to Jessica, she stayed by my side the whole time and Scott made sure he explained everything to me. I realy felt so comfortable and trust them. You have a great staff over there! More

We had a great experience at Al Hendrickson Toyota. Our salesperson, Bob Reterer was very knowledgeable and friendly. We felt extremely comfortable with Bob and left confident that we had received the bes salesperson, Bob Reterer was very knowledgeable and friendly. We felt extremely comfortable with Bob and left confident that we had received the best possible service. We would highly recommend Al Hendrickson Toyota to others and would tell them to seek out Bob specifically. Shopping for a car can seem daunting. At Al Hendrickson, we did not feel pressured and we actually enjoyed the experience. More

It at great dealershipt to buy. I was extress free love how the sales made the prosses so easy. I will recomend this dealer ship how the sales made the prosses so easy. I will recomend this dealer ship More

The service there is exceptional. Mr. Paulino was a blessing to work with. He was patient, understanding & willing to go above & beyond to help me. I will definitely recommend him & the dealership to a blessing to work with. He was patient, understanding & willing to go above & beyond to help me. I will definitely recommend him & the dealership to all my family & friends!!! More