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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,371 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,371 reviews

October 11, 2019

Toyota service dept Norman was my service writer for years until he got a well deserved promotion . He is so kind and caring and and makes us feel like family. More

by smacshaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Al Hendrickson Toyota responded

We are so happy to hear that Henry delivered the five-star service you've come to expect at Al Hendrickson Toyota! Thank you very much for your years of business. We are honored to have you as a loyal customer.

October 10, 2019

Confused I was there for an oil change i just got the car 6 months ago and am under warranty for 3 years. I was advised that the car needed a $200 oil change. More

by jrpolanco11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A. Adventi
Oct 29, 2019 -

Al Hendrickson Toyota responded

I am happy to answer any questions you have concerning the warranty coverage for your vehicle and discuss your invoice as well. It's concerning that you are unsure of the work we performed, so I'd like to look over your visit history and address your concerns. However, I'm unable to pull up your information without your full name. Would you please consider calling me directly? Thank you, Eric Silcox - VP of Fixed Operations - (954) 972-1100

October 10, 2019

Awesome Customer service I'm always greeted with friendly faces and smiles. Associates are always ready to assist and the ease of the process is stress free. They take the tim More

by TENNEHOGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 10, 2019 -

Al Hendrickson Toyota responded

It means a lot to hear that you're always welcomed to our dealership with five-star service! We love that you can depend on our team to make the buying process easy and help you get into the right car. Thank you for your repeat business and for being part of the Al Hendrickson Toyota family!

October 10, 2019

thorough and safety conscious My Sienna has over 120,000 miles on it and the service department at Al Hendrickson Toyota has kept it running smoothly and reliably since the day I b More

by Florida Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Al Hendrickson Toyota responded

It makes our day to hear that you can depend on the Al Hendrickson Toyota team to keep you safe out on the roads! Thank you very much for your repeat business and continued support.

October 10, 2019

Service good service and customer service is very good, Price are high but service is good, Henry is very kind person and had good manners and know how to tal More

by jose.salas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 10, 2019 -

Al Hendrickson Toyota responded

We are so thankful for your business and your review, thank you! It's great to read your kind words about Henry on our team, too. Have a great day and see you next time! The Al Hendrickson Toyota Team

October 10, 2019

Oustanding service from Jarrett! Jarrett, is always happy, courtesy, professional and can rock the same style hat as me. Tremendous asset to your company! As always, job well done. More

by GabrielDBerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Diaz
Oct 10, 2019 -

Al Hendrickson Toyota responded

There are so many kind words in your review which we love! Thank you so much, Gabriel. We are glad to have you as part of the Al Hendrickson Toyota family.

October 09, 2019

Vehicle not repaired I brought my vehicle in for a warranty concern for a rattling door panel technician told me noise was unable to duplicate despite myself sitting in ve More

by MOPARLIFE94
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Oct 29, 2019 -

Al Hendrickson Toyota responded

Customer feedback is important to us so I appreciate you bringing these issues to my attention. I apologize for the frustration. I'd be happy to schedule a drive with you and a technician so we can duplicate the rattle. Would you consider calling me directly so that I can address your concerns? Thank you, Eric Silcox - VP of Fixed Operations - (954) 972-1100

October 09, 2019

Excellent Customer service was very helpful I would truly recommend anyone trying to own a car to go see Toyota first. You won't regret going there, they valve More

by carwaingordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sale person was great aswel
Oct 09, 2019 -

Al Hendrickson Toyota responded

Thank you very much for recommending Al Hendrickson Toyota! We are so glad that you received five-star service from our team. We wish you many safe and happy miles in your new vehicle.

October 09, 2019

excellent service, I have been with Al Hendrickson for 20 yr Thank you Craig for your help and the excellent deal you gave me... I also want to thank Olivert Jean the sales rep for his assistant, excellent... ve More

by GVALENCIA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivert Jean
Oct 09, 2019 -

Al Hendrickson Toyota responded

We can't thank you enough for trusting us with your business time and time again! We are so glad that you're happy with your recent purchasing experience. Safe driving from all of us at Al Hendrickson Toyota!

October 08, 2019

Outstanding Service Coordinated vehicle drop-off for 10K service. Norman provided outstanding service and professionalism. Vehicle was serviced and ready in time to pic More

by rparker147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Al Hendrickson Toyota responded

It was our pleasure to assist you! Thank you for trusting Al Hendrickson Toyota with your business. We look forward to serving you next time.

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