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Al Hendrickson Toyota

Coconut Creek, FL

4.4
11,981 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 11,981 reviews

August 15, 2019

Quick and friendly service Took my car in for maintenance. Was in and out in less than an hour. Friendly and professional customer service. Car feels great. Thanks so much! More

by pparker_221b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Aug 15, 2019 -

Al Hendrickson Toyota responded

This is exactly what we love to read! Thanks so much for trusting us with your vehicle. We look forward to serving you next time at Al Hendrickson Toyota.

August 15, 2019

Tire pressure light, door to gas tank, and windshield wiper I had three issues with my new Toyota. I bought it in January 2019. My tire pressure light kept coming on even after getting air in the tire several t More

by roseboyd777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Fermin
Aug 16, 2019 -

Al Hendrickson Toyota responded

Rose - I'm sorry to hear about the issues with your vehicle but am glad that you received friendly service from our team. We strive to deliver five-star care to our guests and if you have any further questions or if there is anything I can do to improve your experience, please give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 15, 2019

Very satisfied My Service Agent is always very attentive,and a good listener especially when I have very little knowledge regarding the mechanics of my vehicle. Ver More

by glotres15
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Aug 15, 2019 -

Al Hendrickson Toyota responded

It makes our day to hear that you've received consistently excellent service from the Al Hendrickson Toyota team! Thank you so much for the kind words and for your continued support.

August 15, 2019

Impressive Professionals that are knowlegeable, courteous,friendly, and take the time to briefly chat and establish a connection which always brings a customer b More

by West Point Military Academy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Al Hendrickson Toyota responded

"Knowlegeable, courteous, friendly" - three words we love to see! Thank you so much for supporting us with an excellent review. We look forward to serving you next time at Al Hendrickson Toyota.

August 15, 2019

excellent It was fantastic the way they welcome me and the information I received about new cars, I got many options that mean I have to make a deal they make i More

by ZAOU2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fradin
Aug 16, 2019 -

Al Hendrickson Toyota responded

Thank you so much! We are overjoyed that you were welcomed to our dealership with five-star service. If there is anything else we can do to assist you, please let us know.

August 15, 2019

Al Hendrickson Cares About You I was in a lease with Al Hendrickson and a vehicle hit me from behind while at a red light. My car was totaled. You can imagine the anxiety. Went to d More

by ALARMJOE224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Butterfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Al Hendrickson Toyota responded

We are very glad that Dwight was able to assist in this challenging situation. Thank you very much for coming back to us time and time again! We are grateful to have you as a Al Hendrickson Toyota customer and wish you safe driving.

August 15, 2019

Kudos to Jarrett Elder Sr I’ve been coming to do service to my car for a while and the one of the things why I keep going back is the great customer service that Jarrett gives, More

by DANAGUIL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Al Hendrickson Toyota responded

We are so happy to hear that you can depend on Jarrett to deliver five-star service, every time! Thank you for being part of the Al Hendrickson Toyota family. We look forward to our continued relationship.

August 15, 2019

Highly recommend Toyota service center . Marlon was my service representative this time and he was a delight to work with. He is very courteous polite and answered any questions that I may More

by colleenmoriarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlon Feman, Shedrick Anderson
Aug 15, 2019 -

Al Hendrickson Toyota responded

We are honored to earn your recommendation, Colleen! Thank you for the many kind words about Marlon. We look forward to your next visit with us at Al Hendrickson Toyota.

August 14, 2019

Service dept needs improvement. Two hours there for an oil change. Windshield wipers obviously not checked. I know they are bad. No washer fluid in tank. I wonder what else was not c More

by mkalfin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Aug 15, 2019 -

Al Hendrickson Toyota responded

We pride ourselves on our thorough work and I'm very sorry to here about the items we overlooked. I would really like to chance to have these taken care of for you, but I'm unable to locate your contact information based on this review. Would you please call me at your earliest convenience? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 14, 2019

Great service!!! Completely satisfied with the service and professionalism they address to clients. Waiting time was as I expected and all the work was completed corre More

by cafegose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Al Hendrickson Toyota responded

Thank you for your review of Al Hendrickson Toyota! It's so great to read that you had a pleasant service appointment and we hope you will visit us again soon. Thank you for your support!

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