Back

Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,366 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
Contact Dealership

5201 W Sample Rd

Coconut Creek, FL

33073

Directions

By Type

Showing 12,366 reviews

November 27, 2019

Service Makes All The Difference This review is ONLY about Henry Delgado of the Service Center. I'd have 3 Toyotas in the past 8 years (currently 2 Camry hybrids). They have all been More

by SSILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Al Hendrickson Toyota responded

We are very glad to hear that you can depend on Henry to keep your car running smoothly and safely! We expect our guests to be treated with five-star service at every visit and if there are further details you would like to share about your other experiences, I'm available to take your call. Thank you for your business! Gary Cann - Vice President Parts and Service - (954) 972-1100

November 27, 2019

Owner of 2003 Toyota CE As always, I have brought my car in for service from day 1- Chris K has been my service agent for many many years. If he is not available I wait until More

by jgrandmaflorida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Always with Chris K
Nov 27, 2019 -

Al Hendrickson Toyota responded

It makes our day to hear that you've been able to depend on Chris over the years to take excellent care of you and your vehicle! All of us at Al Hendrickson Toyota are grateful for your continued support and your recommendation. We look forward to serving you for many more years to come.

November 26, 2019

Service Great customer service. Klaus was engaged from beginning to end. He made sure he kept in touch as to what was going on with our car. More

by wess93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Nov 26, 2019 -

Al Hendrickson Toyota responded

Thank you for the review! We are so happy to hear that we provided the engaging service that we expect here at Al Hendrickson Toyota. Klaus is fantastic, and we will be sure to share your kind words with him. We hope to see you again!

November 26, 2019

Excellent service , the only thing I didn’t like was the driver who pick me up for the shuttle service from home to the dealer, he didn’t have gps so he got lost and ge More

by Diego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Al Hendrickson Toyota responded

Diego - While I'm very glad that you're satisfied with our Service Department, I'm concerned to read the rest of your review. I apologize for the way you were treated and can assure you that this situation will be addressed. Thank you! Gary Cann - Vice President Parts and Service - (954) 972-1100

November 26, 2019

requested 100,000 service on Toyota Yaris Had my car serviced and was informed I needed new tires which I agreed to. Requested that everything from fluids to battery would be checked and teste More

by PBARAKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Al Hendrickson Toyota responded

I'm so sorry to hear about the trouble you had with your vehicle after your visit with us. We pride ourselves on our through work and I certainly want to look into what happened here. I apologize for not responding sooner but I will be in touch so we can discuss this. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 26, 2019

Professional Jessica was my service advisor. She provided excellent customer service, was attentive and made the experience pleasant. Appreciated the quality of se More

by GINA_AGOSTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 27, 2019 -

Al Hendrickson Toyota responded

Hi Gina - It's great to hear that Jessica earned your business with her excellent service! Thank you for taking time to share this feedback. We look forward to your next visit with us at Al Hendrickson Toyota.

November 26, 2019

Great experience. Erik and Francique were incredibly knowledgeable and friendly. I got an amazing deal! They took their time and answered all of my questions. Very patient and professional. Highly recom More

by brit08
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davilmar Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik C
Nov 26, 2019 -

Al Hendrickson Toyota responded

It's wonderful to hear that you got a great deal along with great service at Al Hendrickson Toyota! Thank you so much for the many compliments of Erik and Francique. We appreciate you taking time to recommend them. Enjoy your new ride.

November 26, 2019

Great It is always a pleasure to interact with Jarrett. He makes things seem less and easy. No pressure ever put, and makes sure I have all information. More

by jackie.klein30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Al Hendrickson Toyota responded

Hi Jackie - We appreciate your feedback and are so glad to hear that Jarrett makes your service visits easy. Thank you from all of us at Al Hendrickson Toyota!

November 26, 2019

Very fast service,and amazing staff Staff is just very helpful. They do everything to make sure you have the best service, definitely will come back often. Love it!!!! May car was done i More

by luiza.flausino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 26, 2019 -

Al Hendrickson Toyota responded

Luiza, thank you for the review! We are so grateful to have your business. Providing our customers with the best service is always our priority here at Al Hendrickson Toyota, and we are proud to hear that we made that happen for you. We look forward to seeing you again!

November 26, 2019

Best service writer Always great service from Henry Delgado at Al Hendrickson Toyota! It could be the best service that you can get in a car dealership. Thanks Henry. hap More

by GARY.GFATEAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Al Hendrickson Toyota responded

Hi Gary - We are so happy that you can depend on Henry to take the best care of you and your vehicles! Thanks so much for being part of the Al Hendrickson Toyota family. We hope you have a great Thanksgiving.

...
1109
...