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Al Hendrickson Toyota

Coconut Creek, FL

4.4
11,868 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 11,868 reviews

June 18, 2019

Truly remarkable experience!!! Robert K went above and beyond to make sure to address all of my questions and concerns and that all of my expectations were met beyond satisfaction. More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Kopp. Service consultant
Jun 18, 2019 -

Al Hendrickson Toyota responded

Thank you for your review of Al Hendrickson Toyota! It's wonderful to read that Robert delivered excellent customer service to you while you worked with him at our dealership-that is our goal! Thank you for your business and I hope we see you again soon.

June 14, 2019

terrible the business manager is holding our title and registration hostage.he wont send another temporary sticker and we are two weeks over and unable to driv More

by balloon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcus Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Butterfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Belvant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Davilmar Frantz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Anghel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ira G, Don D, Erik C
Jun 28, 2019 -

Al Hendrickson Toyota responded

This is very concerning for me to read and I'm looking into this now. I understand you wrote this to be anonymous, but I would like to discuss this with you. Would you please reach out to me directly? Thank you, Joseph Callejo - Executive Sales Director - (954) 972-1100

June 13, 2019

Car Buying I bought my car from the 5401 Outlet lot; the salesman Jahmeil Rogers was outstanding and very knowledgeable. The staff members we came in contact wit More

by grandma13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahmeil Rogers, Darren Johnson, Alan Epstein, Greg Herbst
Jun 14, 2019 -

Al Hendrickson Toyota responded

Congratulations on your new vehicle! We love to hear that you received friendly service from the Al Hendrickson Toyota team. Thanks so much for trusting us with your business.

June 12, 2019

Pure professionalism The level of professionalism i encountered was awesome. Each team member made sure i was comfortable during my visit, and ensured that i got what i wa More

by Mellygils36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino, Fernando, Ira G
Jun 12, 2019 -

Al Hendrickson Toyota responded

What a fantastic review! We are so glad that you got the professional service you deserve from the Al Hendrickson Toyota team and drove home in the car you wanted. Thanks so much!

June 12, 2019

We had a great experience during the purchase of the vehicle Zekeh and Paola were fantastic! Best experience with them. We forgot our car garage clicker in trade in and used car personal were horrible, the manag More

by Bobby2882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paola (sales)
Jun 12, 2019 -

Al Hendrickson Toyota responded

Bobby - We apologize for the issues that occurred during your visit with us, we expect so much more for our customers than this. Thank you very much for your business and your feedback. We hope we have the opportunity to impress you in the future.

June 06, 2019

Great Service I went for my 20k factory oil maintenance and the customer care , Chris Leporte , gave a great service from Good Morning to advice on a the truck soft More

by Tacoma owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Al Hendrickson Toyota responded

Thank you for coming to Al Hendrickson Toyota for your 20k service! We are delighted that Chris took great care of you and that you were able to enjoy some coffee during your wait. Have a wonderful day!

June 05, 2019

Toyota The best dealership for buy a car, they are friendly and give me the best price I am very happy with my new Toyota Corolla More

by luisaacast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson, Dexter Marshall
Jun 06, 2019 -

Al Hendrickson Toyota responded

Thank you for your review of Al Hendrickson Toyota! I'm delighted to read that you are happy with your new Toyota Corolla. We appreciate your support and hope to see you again soon!

May 31, 2019

Great customer service Staff is friendly and helpful. Tyler kept me informed throughout the service. The ride service you provide is excellent and the drivers were very pro More

by goldensud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hubbell
May 31, 2019 -

Al Hendrickson Toyota responded

Thank you for your review of Al Hendrickson Toyota! Customer service is our number one priority and I'm happy to see you had a great experience with our ride service and our staff. We appreciate your business!

May 30, 2019

Service A++++ Klaus in service the best Came in for a regular service. Had lots of questions and Klaus answered all of them patiently and had Fred drive with me to test out an issue. Both of More

by Spr89
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb, Fred Mohi
May 30, 2019 -

Al Hendrickson Toyota responded

Thank you for your review of Al Hendrickson Toyota! It's so great to hear that you made a special trip to our dealership and that we were able to provide you with all the answers to your questions. I will be sure to let Klaus and Fred know of your kind words. We appreciate your recommendation!

May 30, 2019

Awesome service The team at Al Hendrickson are top notch and I can always depend on them to take care of my truck and my needs. They treat my vehicle well and always More

by Tundra2007!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Al Hendrickson Toyota responded

It makes us smile to hear that you can depend on our Service Department to take great care of you and your truck! We truly appreciate having you as a loyal Al Hendrickson Toyota customer. Have a wonderful weekend!

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