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Al Hendrickson Toyota
Coconut Creek, FL
11,882 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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Today:Open today 10:00 AM - 9:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 11,882 reviews
July 31, 2019
Easy to work with. It was a pleasure dealing with everyone. They made sure that I was happy with my car selection and I was able to get the best possible price. I highl It was a pleasure dealing with everyone. They made sure that I was happy with my car selection and I was able to get the best possible price. I highly recommend them. More
by Nic
Employees Worked With
Oliver
July 30, 2019
Dishonest Dealership Don’t do business here. Dishonest Dealership practices. Sold me a car with known faulty rear window defogger. Refuse.to make it right repeatedly . Don Don’t do business here. Dishonest Dealership practices. Sold me a car with known faulty rear window defogger. Refuse.to make it right repeatedly . Don’t give them a chance to cheat you. More
by Angry1
Employees Worked With
Other Employees :
Gary Cann, Aaron C, Don D, Erik C, Joseph Callejo
July 26, 2019
The deal was quickly negotiated Sales team very cordial. Dealt with Rossel and Luis for the most part. Felt the initial offer for my trade-in was low, but was able to rather easily n Sales team very cordial. Dealt with Rossel and Luis for the most part. Felt the initial offer for my trade-in was low, but was able to rather easily negotiate that to a reasonable price. Any issue that I did have, I take responsibility for, as I probably could have done a little better, but was not really in the mood to hash things out for a little more. I am a little disappointed that the car I bought did not have new floor mats. I did take the old floor mats from my old car (same type of car, different year), but thats a little unsatisfactory. Finance was pretty straightforward. Overall the car is nice, and that's the bottom line. More
by Edweimus
July 25, 2019
Thiefs Avoid this dealership! They lie and wont follow through with commitments. They took advantage and pocketed $1800 from a trade in equity. Never again w Avoid this dealership! They lie and wont follow through with commitments. They took advantage and pocketed $1800 from a trade in equity. Never again will I buy from here More
by Carbuyerfl
Employees Worked With
July 23, 2019
Customer Service Timing is everything! We all have busy schedule. Which makes extremely important to all consumers. Shedrick advice me on how to take care of my car. T Timing is everything! We all have busy schedule. Which makes extremely important to all consumers. Shedrick advice me on how to take care of my car. The rental was waiting on me when I got off work. My car was ready when promised! More
by Happiness
Employees Worked With
59539 and drivers to and from work., Shedrick Anderson
July 21, 2019
Very busy but helpful Because they were busy, the process was a bit slow. We went into the dealership knowing we were going to get a car, so it was a bit tedious when we ha Because they were busy, the process was a bit slow. We went into the dealership knowing we were going to get a car, so it was a bit tedious when we had to wait and wait to see the car while they were getting it. Ended up getting the car nonetheless. More
by suswulb
Employees Worked With
Jean V
July 16, 2019
Oil Service I came in for. my scheduled oil change. My wait time was very short and the service was completed in less than 45 minutes. My service person was ver I came in for. my scheduled oil change. My wait time was very short and the service was completed in less than 45 minutes. My service person was very efficient, organized and professional. However I was a little disappointed that a free carwash was no longer offered. More
by 2timeowner
Employees Worked With
July 16, 2019
A Very Unpleasant Experience To all my fellow Veterans, and car shoppers: I need to share my experience with all of you due to the unforeseen and unusual event that I experienced To all my fellow Veterans, and car shoppers: I need to share my experience with all of you due to the unforeseen and unusual event that I experienced when I visited Al Hendrickson Toyota on July 14th, 2019. I was very interested in purchasing a pre-owned white 2018 corolla hatchback, with manual transmission. Dustin, I believe was the name of the gentleman that greeted me, met me and showed me the car, we went on a test drive, I visually inspected the vehicle and everything was going well, until we sat to talk about the numbers and the typical back and forth negotiations. While in talks with Dustin, I noticed that this particular vehicle had been in the lot for 87 days. I brought this up to Dustin and I said that this car would end up in an auction and they would get no more than $8,000 for it and they would take a loss. That statement was overheard by another gentlemen outside the cubicle, who abruptly came in and introduced himself as the CEO, said he’s been in the industry for 35 years, and so forth. I could tell the gentleman was not happy. He proceeded to ask if I still believe they would get $8,000 for it at an auction and I said yes. He stood up, told me to have a nice day and walked out. Basically, I got kicked out of the dealer for making a statement, and answering a question. I still have no idea nor I can find justification for his reaction. I can assure you all that in no shape or form was I disrespectful, or offensive towards any personnel at any time. The simple fact that you may disagree with a customer is no grounds for removing them from your store. It was the most humiliating experience I’ve ever had in the service industry and it was hurtful. I would like to offer my apologies to the CEO if I unintentionally offended him. Granted, I wish them the best and I am sure they will continue to thrive. More
by Go Navy
Employees Worked With
Dustin
July 10, 2019
Great Service Service Consultant Robert Kopp is very professional. He told me exactly what was going to be done. The Service Center was very crowded and I thought Service Consultant Robert Kopp is very professional. He told me exactly what was going to be done. The Service Center was very crowded and I thought I would be there a few hours. But the car was ready in 90 minutes which is pretty quick compared to some places I’ve had other cars serviced. Thank you Robert and Al Hendrickson Toyota. More
by Edna
Employees Worked With
Robert Kopp
July 10, 2019
Horrible and the accounting person should be fired! I referred a friend who purchased a CHR 1 month ago and they STILL have not paid off the trade in and the payoff keeps going up. They also approved he I referred a friend who purchased a CHR 1 month ago and they STILL have not paid off the trade in and the payoff keeps going up. They also approved her for a loan through SETF then changed it to Capital one and tried to increase her payments after a contract was signed 3 weeks later!. DO NOT DO BUSINESS WITH THESE PEOPLE! Lyann is the most irresponsible accounting person and is rude as heck! They still have NOT PAID OFF THE TRADE IN 1 MONTH LATER. Lyann should be fired and now my friends credit score has dropped 20 pts because of this! More
by Commando08
Employees Worked With
Lyann, Ira G
