Al Hendrickson Toyota

Norman Frantz I been a customer for years, he's all was does a great job.. takes great care of me all ways he is a great guy I been a customer for years, he's all was does a great job.. takes great care of me all ways he is a great guy More

Excellent and friendly service I always service my car at your facility and would always give a 5 star rating Shedrick is always very knowledable and helpful I always ask for him t I always service my car at your facility and would always give a 5 star rating Shedrick is always very knowledable and helpful I always ask for him to service my car. Thank you More

First 6 month visit car service. When I first entered the dealership I was greeted by Spencer. He was very personable and concerned for my comfort. He took the information on my car When I first entered the dealership I was greeted by Spencer. He was very personable and concerned for my comfort. He took the information on my car, first 6 month service visit, took me to the the waiting area and came back and told me when the work was done. Very friendly person. More

Good service but long wait The service was good, but had to wait three to four hours even with an appointment for a routine 15 months/15,000 service job. The service was good, but had to wait three to four hours even with an appointment for a routine 15 months/15,000 service job. More

Pleasant Very pleasant. Convenient. Wait time was decent. Had to go elsewhere to receive a car wash however.I was told the machine was broken. All in all it wa Very pleasant. Convenient. Wait time was decent. Had to go elsewhere to receive a car wash however.I was told the machine was broken. All in all it was a pleasure. More

Very efficient Norman is a kind honest man who I have come to trust over 16 years. I only see Norman for car servicing , he helps Al Hendrickson grow and prosper thr Norman is a kind honest man who I have come to trust over 16 years. I only see Norman for car servicing , he helps Al Hendrickson grow and prosper through wonderful honest customer relationships. Norman deserves a service related bonus, for getting technical operations accurately and efficiently organized. More

Expert repair sevice Quick and on time service done while I was waiting. Comfortable waiting room, lots of nice walking space outside under the shade of trees. Very clean Quick and on time service done while I was waiting. Comfortable waiting room, lots of nice walking space outside under the shade of trees. Very clean drivers put plastic covers over seats to protect fabric while shop changes oil and tires. More

Bait and switch with $2800 added Contacted the Internet sales guy from Through CarGurus. They advertised a price of that was a good price and then after driving 40 Miles each way, t Contacted the Internet sales guy from Through CarGurus. They advertised a price of that was a good price and then after driving 40 Miles each way, they said there Fees are and additional 2800+ and that, it is what it is. I over herd one of the "managers" stating to a customer that we advertise great prices because we are going to charge more fees than other dealers. I called the Internet Sales Associate " Steven T. Jennings" after I left, and left a message that I felt mislead. He said the fees are not part of the "cost" of buying a car VIA Text not a phone call. Texting a response was unprofessional and any buy or business person knows that all expanses and fees of purchasing = Cost of the purchase. Economics and Accounting 101. I am guessing that was taught different at what ever school they were taught at. Unless you want to argue a lot and be mislead, I would advise staying away from this dealership. More

New used car purchase There was a great selection of used vehicles to purchase at Al Hendrickson Toyota, this dealership is nice to go to, the staff is great to work with There was a great selection of used vehicles to purchase at Al Hendrickson Toyota, this dealership is nice to go to, the staff is great to work with More

Leased a new Camry Junior Charles made the process a wonderful experience. Showed me several models, interior and exterior. Was incredibly courteous and helpful. Helped Junior Charles made the process a wonderful experience. Showed me several models, interior and exterior. Was incredibly courteous and helpful. Helped with the Bluetooth connection, offered us water and expedited the process as much as he could. I cannot say the same thing about the sales manager, however. I think the man's name is Ira Goldstein (please verify this with the paperwork. I don't see his name on the lease form). This person was rude and pushy. At some point he basically told me if you don't like the price you can leave. I have been dealing with Al Hendrickson Toyota for many years and was never treated this way. This type of sales person has no business in today's world More