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Al Hendrickson Toyota

Coconut Creek, FL

4.4
11,984 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 11,984 reviews

September 01, 2019

TEARS OF JOY He's very friendly, eager to help, very patient, ALWAYS listen. If your @ the dealership waiting or @ home. He always alerts you, as to what's going More

by Evelyn Battle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2019 -

Al Hendrickson Toyota responded

Evelyn, it's so great to read that you can always count on Mr. Elder to take excellent care of your car and you! Thank you for being a loyal customer of Al Hendrickson Toyota - we are so grateful for your business.

September 01, 2019

Great service Chris K. Is my advisor that I go to for all my car needs. He’s super helpful and easy to reach. Never had a problem handling my car situations with hi More

by MANDAURIARTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Al Hendrickson Toyota responded

Thank you for taking the time to review Al Hendrickson Toyota! It really means a lot to hear that you’re happy and we appreciate you mentioning Chris on our team, too. Have a great day and hope to see you again soon!

September 01, 2019

excellent service I was quickly taken care of Saturday when I arrived early for my appointment. I always get good service at Al Hendrickson's Toyota. Shedrick is my ser More

by ERIWEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Sep 01, 2019 -

Al Hendrickson Toyota responded

Thanks so much for taking the time to leave Al Hendrickson Toyota a review. We appreciate your support and your kind words about working with Shedrick, too. We hope to see you again soon and have a great day!

September 01, 2019

Unexpected repairs Always a pleasure working with Chris L. Did not make an appointment as I had a nail in my tire. It was an in and out job. Had to get a new tire. More

by Karen K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Al Hendrickson Toyota responded

Hi Karen - We are so happy that you can turn to Chris whenever your car needs care and know that you'll receive five-star service! Thank you very much for your repeat business and positive feedback.

August 31, 2019

Routine Maintenance My service advisor Robert K always looks out for me, always pleasant and professional. I will always come back for my maintenance needs for my More

by Milo53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kopp
Sep 01, 2019 -

Al Hendrickson Toyota responded

Nothing better than a great review! It's wonderful to read about your positive service appointment with Robert and we look forward to your next visit. Have a great day!

August 31, 2019

Very much appreciated Antony - service advisor is the best! He is exceptional, professional and very patient! I would like to get his help next time when our cars need s More

by JINXUFLORIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Aveni - my excellent service advisor
Sep 03, 2019 -

Al Hendrickson Toyota responded

Patient, exceptional and professional are all wonderful compliments of Antony's customer service. Thank you for sharing and for choosing Al Hendrickson Toyota to service your vehicle. We are grateful for your business and referrals to your friends!

August 31, 2019

Awesome Professional Service I was helped by Daniella for service on my daughter's 2015 Yaris. She was very courteous and caring. She advised me of an Oil Leak in my car and fou More

by MNADIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniella
Sep 03, 2019 -

Al Hendrickson Toyota responded

Thank you for the compliments of our service team here at Al Hendrickson Toyota. I'll be sure to pass along your praise to Daniella. Thank you for your trust in our team to service your daughter's Toyota Yaris.

August 31, 2019

Speedy oil change Klaus is our service guy and continues to go above and beyond. He always takes great care of us. Very professional and efficient service team. More

by JASON.CLAXTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Sep 03, 2019 -

Al Hendrickson Toyota responded

Jason, thank you for being a loyal service customer of Al Hendrickson Toyota! It's great to hear you can always count on Klaus to provide an efficient and professional experience.

August 31, 2019

Great Service! I have been going here for years but I only work with Klaus. He knows his stuff and always gives me the best advice. My car always comes back clean an More

by GUESSJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Sep 02, 2019 -

Al Hendrickson Toyota responded

Thank you for taking your time to write us this great review! It's great to know that you can always count on Klaus to take the best care of you and your vehicle. Thank you for choosing to service your Toyota at Al Hendrickson Toyota!

August 31, 2019

Disorganized service Grossly underestimated the amount of time required for the service. Necessary parts for service were not available and had to be purchased elsewhere. More

by ecutennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ansy
Sep 16, 2019 -

Al Hendrickson Toyota responded

We clearly let you down here and I'd like to apologize for our mistakes. I can assure you this is not normal for our team and I'd like to make things right. Would you be willing to reach out to me directly so that I may address your concerns? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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