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Al Hendrickson Toyota

Coconut Creek, FL

4.4
11,992 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 11,993 reviews

October 02, 2019

Unhappy with service I purchased a 2019 QX 80 infinity SUV in July. It’s almost 3 months now and I still haven’t received my tag for my vehicle. I have repeatedly called a More

by TIGERHOOD60
Recommend Dealer
No
Employees Worked With
Chicago joe
Oct 16, 2019 -

Al Hendrickson Toyota responded

I'm truly sorry for the delay in receiving your tags and I also apologize for the trouble you've had reaching our team. We are grateful for your business and I'd like to see what I can do to expedite this process. I'm going to check if I can locate your contact information, but I may not be able to without your name. Would you please give me a call? Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

October 02, 2019

Excellent Shedrick is the BEST! Ive been going to him for years. He always make sure everything is good and that I'm a satisfied customer. More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 02, 2019 -

Al Hendrickson Toyota responded

RJ, thank you for trusting Al Hendrickson Toyota with your business! Your compliments about Shedrick are wonderful to receive and thank you for mentioning. We are grateful for your business, and we look forward to seeing you again soon!

October 02, 2019

Great service This is the fourth Vehicle I purchased from Al Hendrickson is a great day to spend time together with Shellie, Neville and Angelo. Thank you all for More

by SUE_CHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville McDonald and Angelo Vaccarella, Shellie Garcia is supper to work with
Oct 02, 2019 -

Al Hendrickson Toyota responded

Thank you for your 5-star review of Al Hendrickson Toyota. It's wonderful to receive your repeat business and thank you for being a loyal customer. We appreciate you mentioning Shellie, Neville, and Angelo as well. Have a great day and see you next time!

October 02, 2019

Great Service Jarrett Elder was very helpful and nice, very professional. It took exactly one hour to my car be ready, exactly like Jarrett told. Very good service. More

by denysdarzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Al Hendrickson Toyota responded

Thanks for the 5-star review of Al Hendrickson Toyota! We appreciate your kind words about Jarrett along with your support of our service department. We hope to see you again soon!

October 02, 2019

Como en casa Un gran Dealer con amables vendedores y el área del servicio fabuloso con atentos colaboradores que empiezan temprano todos los días desde las 6 y 30 More

by Gustavo7070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2019

Service department When to Chris k for service and car was done on time and done right. Made an online appointment and no issues with time Thank you More

by verd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Al Hendrickson Toyota responded

Thank you for your 5-stars! We are pleased you had a positive service appointment and we hope you will visit our team at Al Hendrickson Toyota again soon!

October 02, 2019

Liars In Al Hedrickson Hello, before all greetings My Name Is Diankel Rivero and today I am completely let down with Al Hendrickson Toyota since 3 months ago I bought a mini More

by DRIVERO22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Saint Fleur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Callejo
Oct 17, 2019 -

Al Hendrickson Toyota responded

Mr. Rivero - This is not how we treat our valued customers, especially those who refer friends and family. We would like to assist in getting you your referral. Would you please contact Jessica Fernandez at 954-545-6502? She would like to help you. Thank you.

October 02, 2019

Great inventory, terrible trade-in offer We purchased our vehicle after finding it online. We were insulted with a trade-in offer that was $4k less than two other dealerships on our old vehic More

by jsiergie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling, Joe M
Oct 03, 2019 -

Al Hendrickson Toyota responded

We strive to deliver a five-star experience to all of our guests and I'm sorry to hear that we didn't hit that mark. I sincerely apologize that your vehicle was not properly detailed before you drove it home. Your feedback is important to us and if there is anything further you would like to share, please give me a call. Thank you, Joseph Callejo - Executive Sales Director - (954) 972-1100

October 02, 2019

Remarkable woman I wish there were more discount service coupons offers for the suggested repairs being made by service tech and major repairs as needed. Customer Loya More

by LGOLDWIRE3699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 03, 2019 -

Al Hendrickson Toyota responded

We are grateful for your business as well as your loyal support! Thank you for sharing your feedback, it is important to us and we will take it to heart moving forward. If there is anything further you would like to share, please give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

October 02, 2019

Great service as usual I’m very happy with you all. It’s been 9 years since I bought my Sienna from you. I had trust in all your services and confidently I will bring my Sie More

by SERGIODIAZ0928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Biscarra, Shedrick Anderson
Oct 03, 2019 -

Al Hendrickson Toyota responded

Thank you for your review of Al Hendrickson Toyota! We are honored to have your loyal business, and thank you for your compliments about our dealership. We look forward to seeing you and your Toyota Sienna soon!

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