Al Hendrickson Toyota
Coconut Creek, FL
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Excellent service from my service adviser , Chris Leporte was my service advisor and he provides excellent advise and customer service. My service appointment in the morning was scheduled and , Chris Leporte was my service advisor and he provides excellent advise and customer service. My service appointment in the morning was scheduled and it was completed on time and I was informed of progress as the morning went on. More
excellent service I worked wit Doug to purchase a new vehicle for my wife , always return calls even when the part of the process did involve him he was always helpful I worked wit Doug to purchase a new vehicle for my wife , always return calls even when the part of the process did involve him he was always helpful to get the process completed, i would recommend him to anyone. Rennie More
Dealer fees $3,000 for suckers I went to see a vehicle today (Nov. 15, 2016) which was priced correctly, only to learn that these crooks wanted to add almost $3,000 in dealer fees o I went to see a vehicle today (Nov. 15, 2016) which was priced correctly, only to learn that these crooks wanted to add almost $3,000 in dealer fees on top of the listed price. They think customers are suckers. Avoid this Auto Dealer if you can. You will only be wasting your time if you go there. The prices they list on their web site are only bait and switch tactics. More
Go to any other dealership but Al Once the deal is done, good luck to have someone return a call regarding a question you have about your brand new car. Customer service, there is non Once the deal is done, good luck to have someone return a call regarding a question you have about your brand new car. Customer service, there is none More
Bait and Gouge If a deal sounds too good to be true then it probably is. The used vehicle I was searching for was reasonably priced, With nearly $3,000 in "dealer fe If a deal sounds too good to be true then it probably is. The used vehicle I was searching for was reasonably priced, With nearly $3,000 in "dealer fees", nitro fees and who knows what else they were lumping into the fees it was no longer a deal at all. Why would any company think they can trick a customer and still think they'll buy a car from them? I will say the sales staff was friendly and courteous and sounded embarrassed to announce the outrageous dealer fees. Shame on you Al Hendrickson. More
Buyer Beware So many negative reviews and mine probably wont make a difference, but buyer beware and I need to vent. Discussed a vehicle over the phone and via in So many negative reviews and mine probably wont make a difference, but buyer beware and I need to vent. Discussed a vehicle over the phone and via internet with used car department for several days and because it was reasonably priced and was I unable to locate another of similar value and style, traveled to inspect and drive; overnight, the price for nitrogen tire inflation, cost of electronic filing and dealer services increased 500%, all of which is nothing more than dealer mark up and a means to overcharge customers. Car price was reasonable, but their fees were outrageous. Due to my need to complete a deal, and despite a choice to leave or buy, after I was able to get some movement on the price, I settled, but was not happy. Their arguments for pricing were laughable. Later found there is no car owners manual, no second key and they did not give me credit for a license tag transfer; this was for a 2015 vehicle with warranty remaining and low miles so a key and manual should have been available or provided. Only bright light was Devon. More
Great Sales Person I dealt with Doug Tracy last year when my 13 year old Honda needed to be replaced, when I first got to the lot I told him I was just looking and would I dealt with Doug Tracy last year when my 13 year old Honda needed to be replaced, when I first got to the lot I told him I was just looking and wouldn't be purchasing a vehicle that day but in the very near future. He was very helpful and didn't hound me into buying a car that day.......this was on a Saturday....I came back on Monday to purchase a car, a new 2016 Toyota Corolla which I just love...... I really appreciate the fact that he didn't use high pressure scheme tactics to get me to make a snap decision.....buying a car is a major purchase and shouldn't be made under pressure from sales people Zeke was also very pleasant......... More
Very Happy customer Brenden Anghel and Ira went above and beyond to make sure my car was exactly what I was looking for, He was very knowledgeable and extremely professio Brenden Anghel and Ira went above and beyond to make sure my car was exactly what I was looking for, He was very knowledgeable and extremely professional. I will be sending him all my friends and family, I couldn't be more happier. Jennifer... More
Great Experience Excellent dealership !! Very grateful to have done business with you,great staff! Andre Veiga/ Junior Charles and of course Craig.We really appreciate all the help received . Very grateful to have done business with you,great staff! Andre Veiga/ Junior Charles and of course Craig.We really appreciate all the help received . Customer for life Ana/Chris Bracamonte. More
Excellent dealership great service & very caring staff Amazing dealership had a great expirence got wonderful treatment as always and I got my daughter her first car and it was a great experience for her a Amazing dealership had a great expirence got wonderful treatment as always and I got my daughter her first car and it was a great experience for her as well Andre helped us with every detail along with other friendly staff Who showed us nothing but care for our car buying needs. Thank you love al hendrickon Toyota!!!! Don't go anywhere else they are the best! More