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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,002 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,002 reviews

October 15, 2019

Professional, timely service Jarrett Elder is professional and courteous. The service on my vehicle was completed in the promised amount of time. The checkout process was effici More

by ts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Al Hendrickson Toyota responded

It was our pleasure to assist you and we are delighted to hear that you drove home from Al Hendrickson Toyota a satisfied customer! Thank you so much for taking time out of your day to commend Jarrett. Hope to see you next time.

October 15, 2019

Service visit As usual, my experience was a pleasant one. Dealing with Jarrett over the years assures me that the service needs of the vehicle will be cared for. More

by ggrome2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Al Hendrickson Toyota responded

It makes all of us so happy to hear that you can trust Jarrett to take the best care of you and your vehicle! Thank you for your continued confidence in Al Hendrickson Toyota.

October 15, 2019

Oil change Quick in and out for an oil change. I made an appointment and Klaus Cobb was my service rep. He took his time and explained what the service would enc More

by AUDI8184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Oct 15, 2019 -

Al Hendrickson Toyota responded

It makes us happy to hear that Klaus ensured your recent oil change went smoothly! Thank you from all of us at Al Hendrickson Toyota.

October 15, 2019

Not very happy The guy that help me was good but the manager in finance didn't do much bought a 30 k truck only one key won't do nothing to get another one....Devon More

by JORGERAYA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devon W
Oct 29, 2019 -

Al Hendrickson Toyota responded

Jorge - I'm sorry to hear that you weren't completely satisfied with your experience. I'd like to hear the details of your visit, perhaps there is something I can do to help. If you're interested, would you please give me a call? Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

October 15, 2019

Perfect Timing, Perfect Customer Service I always appreciate Shedrick looking out for me whenever I need my car serviced. He lets me know in advance of what the process is looking like, ask f More

by JAMESCHARLES03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 16, 2019 -

Al Hendrickson Toyota responded

Hi James - It makes us smile to hear that you can trust Shedrick to take the best care of you and your vehicle. We especially love that he works with your needs and budget to help you make the best decisions for you. Thank you so much for your rave review! We look forward to our continued relationship at Al Hendrickson Toyota.

October 14, 2019

Great Jarrett, is the best service personnel that i have met. He is so amazing, very professional, friendly and caring . I would recommend everyone to reque More

by pgrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Elder Sr.
Oct 15, 2019 -

Al Hendrickson Toyota responded

It's wonderful to hear that Jarrett earned your recommendation with his professional service! Thank you very much for coming to Al Hendrickson Toyota for your auto repair needs.

October 12, 2019

Service oil change just had service done in a timely matter/ was unable to help me update my Bluetooth/ both the Toyota co and service unable to help me reset my Bluetoo More

by JEL33322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2019 -

Al Hendrickson Toyota responded

I'm glad to hear you were able to have a smooth and efficient service visit. The Bluetooth reset seems like an interesting issue, sorry to hear you're having challenges. Feel free to reach out so we can continue to work on this together.

October 12, 2019

Service Chris L was very helpful, kept me in touch about progress on my car service. Service centre runs smoothly and is well organized. Appointment time was More

by rebesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Al Hendrickson Toyota responded

Rebesa, thank you for the great feedback about our service department here at Al Hendrickson Toyota. We appreciate your business and look forward to seeing you next time.

October 11, 2019

Friendly and timely service Oscar Vizcarra was in charge of my service and he was great. He took care of everything my car needed in a timely fashion and with great attitude. More

by EGV0218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
Oct 11, 2019 -

Al Hendrickson Toyota responded

It's wonderful to hear that Oscar delivered a five-star service experience! Thank you so much for coming to Al Hendrickson Toyota. We hope you have a great weekend.

October 11, 2019

Excellent Very good experience. Jarrett Elder made my experience worthwhile. Appreciate his service. I would definitely recommend anyone to Al hendrickson toyot More

by JHAMARI_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Al Hendrickson Toyota responded

We are so happy to hear that you're a satisfied customer! Thank you so much for posting about your experience and mention Jarrett. It means a lot that we earned your recommendation.

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