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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,326 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,326 reviews

January 24, 2020

The day after Christmas I got stuck in the Publix parking lot my battery was dead ended up having to get my car towed to the dealership with extensive checks they told me there was nothing wrong with the bat More

by JEDELSON59
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Al Hendrickson Toyota responded

Thank you for the review and feedback. We are pleased to hear that Chris was able to resolve your issue, but we certainly take your criticism seriously and will work to improve our process going forward. The team at Al Hendrickson Toyota is grateful to have your business, and we look forward to working with you again sometime.

January 23, 2020

Very professional and never gave up when the deal wasn’t happening. We came in to a middle ground and closed. When we arrived to the dealership, all the paperwork and car was ready to go. Very smooth sale More

by JUALIN
Recommend Dealer
Yes
Employees Worked With
Suzzete
Jan 23, 2020 -

Al Hendrickson Toyota responded

Thanks so much for sharing your 5-star car buying experience! Our team at Al Hendrickson Toyota strives to make every visit as seamless as yours. Congrats on the new vehicle- we wish you happy driving!

January 23, 2020

One of the easiest and less stressful car deals I have ever made! I was treated with respect and honesty from the moment I stepped into the showroom until the car was delivered to me . An unprecedented s More

by LAWMOMMA5
Recommend Dealer
Yes
Employees Worked With
Imad, George, and unfortunately, I cannot remember name of guy I was negotiating with but he was easy and pleasant to work with, also leasing finance person was quick, explained everything and was a joy to work with!
Jan 23, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to share your experience at Al Hendrickson Toyota! Our team strives to make every car purchase as positive as yours. We are so happy that we were able to get you in the right vehicle. Safe travels!

January 23, 2020

Great service!Jenna in financing did awesome,got everything expedited in a timely matter,couldn't be happier....5 stars!very happy with over all service More

by LOPEZJUANLAX
Recommend Dealer
Yes
Employees Worked With
David,jenna,
Jan 23, 2020 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! We are so pleased to hear that Jenna and our team provided the quick and friendly service that we strive for here at Al Hendrickson Toyota. We will be sure to pass on your kind words!

January 23, 2020

Chris K and his group are the Best, they always do a great job. On my Highlander. I always bring my Highlander to Al Hendrickson Toyota Toyota for service . They are the Best. More

by 4runner2003
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Al Hendrickson Toyota responded

Thanks so much for taking the time to write us a review. Our team at Al Hendrickson Toyota is always happy to take care of your Toyota Highlander! We are honored that we earned your repeated business. We look forward to working with you in the future!

January 23, 2020

Great service! Since I have been coming to Al Hendrickson, I have always received exceptional service from Chris Kulazidis. He has been my #1 service rep for many ye More

by MILBO88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! We are so grateful to have you as a customer here at Al Hendrickson Toyota, and we are proud to know that Chris and our team provide exceptional service! We will be sure to pass on your kind words!

January 23, 2020

Unfair practice Last week I visited Al Hendrickson for a flat tire , after waiting 2 hours they told me I have to come next day to replaced the tire (they don’t have More

by mdardet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Lerose
January 22, 2020

Nobody beats their price. Their really tough to negotiate with I really can’t morally complaint since I now from the start they have the best prices in South Florida More

by TELLEZGUSTAVO33
Recommend Dealer
Yes
Employees Worked With
Jenna and Ricardo
Jan 22, 2020 -

Al Hendrickson Toyota responded

We pride ourselves on providing an excellent value to our customers and we are delighted this came through to you! Thank you so much for shopping with us at Al Hendrickson Toyota.

January 22, 2020

The sales rep. Didnt listen to anything i said Mr. Rock did a great job looking for the best rates . Know what you want before you go in or they will try to convince you into something. Satified with my p More

by Spoiled brat
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Smith rock
Jan 24, 2020 -

Al Hendrickson Toyota responded

Hi - I'm very glad that you're satisfied with your new vehicle and satisfied with Mr. Rock. I'm sorry to hear that you didn't receive five-star service from our team. We use reviews to improve our processes and determine where training is needed. If you're willing, can you please give me a call so I can learn the details of your visit? Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

January 22, 2020

Awesome. From the time I drive my car up to customer sevice I always get a friendly and warm greeting. Fast and speedy service always. The waiting area is warm and comfortable and check out is very easy More

by tlmoody4
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Klaus
Jan 22, 2020 -

Al Hendrickson Toyota responded

What a wonderful review! We love that you can depend on the Al Hendrickson Toyota team for fast and friendly service. Your feedback means a lot to us and we look forward to working with you again in the future.

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