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Al Hendrickson Toyota
Coconut Creek, FL
10,822 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 10,822 reviews
December 04, 2006
My Highlander had been stolen and recovered. The insurance company had it towed to the dealer to be repaired. That happened the end of June. The repairs consisted on some body work (the back passe insurance company had it towed to the dealer to be repaired. That happened the end of June. The repairs consisted on some body work (the back passenger door had been kicked in) and having the car detailed. Also, my keys and remote were never recovered. So, they had to order and program new ones. This took 2 1/2 months to complete. It was a nightmare from the very beginning. First the body shop manager was fired and my car was forgotten about. When I finally got ahold of someone who knew something he told me it was ready to come and pick up. Well, when I went to pick it up, nothing had been done accept the body work. After 2 more trips into the dealer it was finally able to take my car home. I would not recommend this dealership for service to anyone. More
by badicia
March 23, 2006
Sales experience was OK except the sales manager kapt coming up with additional charges after the sale price was agreed on. I have a problem with a service department that recommends, as necessary for coming up with additional charges after the sale price was agreed on. I have a problem with a service department that recommends, as necessary for the health of your car, a proceedure called air induction cleaning; cost approximatly $100. The service department says it is necessary on an annual basis while nowhere in the Toyota documentation is it even discussed. I requested a copy of the corporate directive, from the Al Hendrickson customer relations person, which indicated that this proceedure was required and now several months later have received nothing. More
by shamrox
