Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Al Hendrickson Toyota
Coconut Creek, FL
12,308 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 12,308 reviews
January 24, 2020
Jarrett was amazing! Jarrett was amazing, professional, and efficient. He was full of personality and you can tell he enjoys what he does. He told me my car would be finis Jarrett was amazing, professional, and efficient. He was full of personality and you can tell he enjoys what he does. He told me my car would be finished in a certain amount of time and he followed up perfectly. He also remembered my name when I came back which is awesome guest service. More
by stephanietaylor626
Verified CustomerEmployees Worked With
January 24, 2020
They only gave me a single key of my truck, it is a problem, all cars have 2 keys, it was not very clean inside, I had to wash on my own for the financing part, all good attention was good problem, all cars have 2 keys, it was not very clean inside, I had to wash on my own for the financing part, all good attention was good More
by ASOLER929
Employees Worked With
Alfonso Suárez
January 24, 2020
The day after Christmas I got stuck in the Publix parking lot my battery was dead ended up having to get my car towed to the dealership with extensive checks they told me there was nothing wrong with the bat lot my battery was dead ended up having to get my car towed to the dealership with extensive checks they told me there was nothing wrong with the battery that evening I was waiting for a ride and took an hour and a half to pick me up which I was not happy about they said they were shortstaffed because of the holiday anyhow fast forward three weeks later I got stuck again with the car I initially asked for a new battery they told me they didn’t find anything wrongI ended up having to jump my car bring it back to the dealership where they finally realize that they needed to give me a new battery which should’ve been done the first time but my service advisor Chris Laporte was very good to me and the problem is resolved now but it should’ve been taken care of the first time More
by JEDELSON59
Employees Worked With
January 23, 2020
Very professional and never gave up when the deal wasn’t happening. We came in to a middle ground and closed. When we arrived to the dealership, all the paperwork and car was ready to go. Very smooth sale happening. We came in to a middle ground and closed. When we arrived to the dealership, all the paperwork and car was ready to go. Very smooth sale. Thank you! More
by JUALIN
Employees Worked With
Suzzete
January 23, 2020
One of the easiest and less stressful car deals I have ever made! I was treated with respect and honesty from the moment I stepped into the showroom until the car was delivered to me . An unprecedented s ever made! I was treated with respect and honesty from the moment I stepped into the showroom until the car was delivered to me . An unprecedented short period of time occurred and great communication by all! Thanks! More
by LAWMOMMA5
Employees Worked With
Imad, George, and unfortunately, I cannot remember name of guy I was negotiating with but he was easy and pleasant to work with, also leasing finance person was quick, explained everything and was a joy to work with!
January 23, 2020
Great service!Jenna in financing did awesome,got everything expedited in a timely matter,couldn't be happier....5 stars!very happy with over all service everything expedited in a timely matter,couldn't be happier....5 stars!very happy with over all service More
by LOPEZJUANLAX
Employees Worked With
David,jenna,
January 23, 2020
Chris K and his group are the Best, they always do a great job. On my Highlander. I always bring my Highlander to Al Hendrickson Toyota Toyota for service . They are the Best. great job. On my Highlander. I always bring my Highlander to Al Hendrickson Toyota Toyota for service . They are the Best. More
by 4runner2003
Employees Worked With
January 23, 2020
Great service! Since I have been coming to Al Hendrickson, I have always received exceptional service from Chris Kulazidis. He has been my #1 service rep for many ye Since I have been coming to Al Hendrickson, I have always received exceptional service from Chris Kulazidis. He has been my #1 service rep for many years. He's truly awesome! More
by MILBO88
January 23, 2020
Unfair practice Last week I visited Al Hendrickson for a flat tire , after waiting 2 hours they told me I have to come next day to replaced the tire (they don’t have Last week I visited Al Hendrickson for a flat tire , after waiting 2 hours they told me I have to come next day to replaced the tire (they don’t have the tire in stock) and also the service assistant told me in 3 occasions that I don’t have to paid for the new tire because is under warranty’s. I arrived next day at 3:00 pm and I 6:00pm I was I sainting and the associate came I told me that my claim for a new tire was declined and I have to paid $301.45 and also the light of the tires sensor is on . I have to come other day for they try to fix it o put a new sensor that I have to paid. They tires sensor was working perfect, when they replaced the front tire is when it is broken. What a nightmare after 4 hours waiting, a bill of $301.45 and a light of the tires sensor ON. Terrible business practice I asked to talk to a supervisor and he never show up, More
by mdardet
Employees Worked With
Andy Lerose
January 22, 2020
The sales rep. Didnt listen to anything i said Mr. Rock did a great job looking for the best rates . Know what you want before you go in or they will try to convince you into something. Satified with my p did a great job looking for the best rates . Know what you want before you go in or they will try to convince you into something. Satified with my purchase I will buy again they have very nice cars in the lot Prices are negotiable. More
by Spoiled brat
