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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,339 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,339 reviews

February 13, 2020

I had another great car buying experience at Al Hendrickson Toyota last weekend. Neville my sales person was wonderful and informative throughout the entire process. Thank you Neville. In addition More

by dawna0506
Recommend Dealer
Yes
Employees Worked With
Neville, Daniel, and Mike
Feb 13, 2020 -

Al Hendrickson Toyota responded

Thanks so much for taking the time to share your great car buying experience at Al Hendrickson Toyota! It's wonderful to know that our team continuously provides you with top-notch service. We look forward to working with you at your next visit!

February 13, 2020

NO SWEAT Jarrett is the best, all goes smootly. Easy to set up an appointment over the phone and schedule is respected. thank you . as my time is precious! More

by YVELINE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to share your great experience with Jarrett at Al Hendrickson Toyota!

February 12, 2020

Everything went well. Richard was great , he let me know everything the car needed it. I'll definitely be back. The coffee and donuts were also good. More

by mmiranda1137
Recommend Dealer
Yes
Employees Worked With
RICHARD
Feb 12, 2020 -

Al Hendrickson Toyota responded

We are so happy to hear that you enjoyed your recent visit with us at Al Hendrickson Toyota - and the donuts too! Thank you very much for taking time out of your day to review us. We look forward to your next visit.

February 11, 2020

Service was great as usual! BUT, I had a little problem with a TPMS sensor. I was quoted $181 just to “scan” the sensors. OEM Sensors cost on average $60 online... That’s a pretty big up sell guys! Consi More

by MANNY2376
Recommend Dealer
No
Employees Worked With
J. Valdez
Feb 26, 2020 -

Al Hendrickson Toyota responded

I'm glad to hear that your oil change and tire rotation went smoothly. However, I apologize that you weren't satisfied with the rest of your visit. I'd be happy to review the scan with you at your convenience. If you'd like to, please give me a call directly. Thank you, Eric Silcox - VP of Fixed Operations - (954) 972-1100

February 10, 2020

Excellent We are on our 4th Toyota Avalon from Al. We love these guys. Great pricing, Great Service!!! We will be a lifetime customers. Keep up the good work! More

by MEWW0OD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Feb 11, 2020 -

Al Hendrickson Toyota responded

We can't thank you enough for this review! It brightens our day hearing from our wonderful Al Hendrickson Toyota guests and we're so grateful to have loyal customers like you. We look forward to working with you for years to come!

February 10, 2020

The service was fast, great Personnel’s working. Looking forward to bring my other cars in for services at al Henderson Toyota this year. J More

by JOHNCHISCULL
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Feb 10, 2020 -

Al Hendrickson Toyota responded

Thank you for the wonderful review, John! Reviews like this always brighten our day here at Al Hendrickson Toyota. We're excited to help you again soon!

February 10, 2020

Had my Camry serviced, Klaus attended to our need. He got it inspected,then explained to us about things to be replaced with charge if we want to get them done. Excellent service, good communication & done w More

by NELIA2009
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Feb 10, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting us with your Toyota Camry! We are happy to hear that Klaus provided excellent service and got you back on the roads in two hours. If any future issues should arise, the Al Hendrickson Toyota team will be here to help.

February 09, 2020

Mixed experience Very satisfied with my salesman, Jordan, however the service area acts like they’re doing you a favor. This department doesn’t represent the dealershi More

by MG11GOLDBERG
Recommend Dealer
Yes
Employees Worked With
Jordan D.
Feb 11, 2020 -

Al Hendrickson Toyota responded

While I'm very glad to hear that you had a positive experience with Jordan, I'm disappointed to see this feedback about our Service Department. We use reviews to improve our service and I'm wondering if you would you be willing to share further details here so I can address these concerns. If so, please give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

February 09, 2020

I arrived at 6:30 am and Jennifer help me right away.My service was quick with Jennifer Burton I was there for 1 hour. Thank you More

by PatRich
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Feb 10, 2020 -

Al Hendrickson Toyota responded

It's wonderful to hear that your repairs were completed in a timely manner. Thank you for rating Al Hendrickson Toyota five-stars and giving a shout out to Jennifer! For all your future auto service needs, we will be here to help.

February 09, 2020

I want to give a big thank you to Donna and the people Donna involved in my deal. Thanks for my experience and making it go from a nightmare to a dream!! Donna thanks for your great great customer service More

by Eltiti_01
Recommend Dealer
Yes
Employees Worked With
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna,Luis,Daniel.
Feb 10, 2020 -

Al Hendrickson Toyota responded

It's wonderful to hear that Donna and Paul could help your car-buying experience go smoothly. Thanks so much for taking time to share this feedback! All of us at Al Hendrickson Toyota are glad to have you as a customer and wish you safe driving.

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