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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,353 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,354 reviews

February 21, 2020

Not happy with this service. They charged us $30.00 to repair a flat. Which originally happened at your facility. Two weeks ago we brought for Oil change and tire rotation, Once we left the shop the c More

by MANDHA
Recommend Dealer
No
Employees Worked With
Brenden Anghel
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2020

Quick, thorough service. I called Chris Laporte to ask for an appointment. We agreed on 1:00 PM the same day! When I got there he listened to my problem, told me what he would More

by MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Al Hendrickson Toyota responded

Mark - Thanks for the fantastic review! We're so proud of our incredible Al Hendrickson Toyota team and it's wonderful to know Chris made your service appointment go so seamlessly. We'll be sure to share your kind words with him and we hope to assist you again down the road!

February 20, 2020

Oscar was great. He provided good, timely service. He called me as soon as my car was ready. Process was simple and fast. Appointment time helped. More

by mayra.kotch
Recommend Dealer
Yes
Employees Worked With
Oscar
Feb 20, 2020 -

Al Hendrickson Toyota responded

Mayra, thanks for taking the time to leave Al Hendrickson Toyota a five-star review! We're thrilled to hear that Oscar made your service visit such a seamless experience.

February 20, 2020

I am satisfied with the good attention provided by the service personnel, responsible, efficient, help to solve any problem that your vehicle has, I highly recommend it hendrickson More

by ORLANDO63GN
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Al Hendrickson Toyota responded

Thanks for taking the time to leave us a five-star review! We're thrilled to hear that our service department earned your business at Al Hendrickson Toyota!

February 20, 2020

Great service in the old Al Hendrickson Building. Jarrett Elder always takes care of me like a "Brother From Another Mother". If he is not there I will not leave my cars (I have 3 Toyotas). To More

by ALANLIEMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Al Hendrickson Toyota responded

Thanks for the review. We're so happy to hear that Jarrett earned your business! We will be sure to share your feedback with our team!

February 19, 2020

Best Toyota dealership, HANDS DOWN!!! They really make me feel as if I am family. Courteous. Respectful, jovial, and the list goes on and on. More

by RENAYSMTH01
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Feb 19, 2020 -

Al Hendrickson Toyota responded

Thanks so much for taking the time to leave Al Hendrickson Toyota a five-star review. Your positive feedback made our day!

February 19, 2020

I brought my car in for service this week, i was greeted promptly and it was my first time in since i purchased the car. My only complaint it that every car brought in for service should receive a complime More

by mconrad5546@gmail.com
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! We are glad our team greeted you promptly and provided friendly service for you here at Al Hendrickson Toyota. We will share your feedback with our team, and we look forward to working with you again sometime!

February 19, 2020

The person who sold me the car did not check under the hood to make sure that it was no damage squirrels raccoons had ate all the inside of the car and they did not give me all the promotions that they of More

by dsmt808
Recommend Dealer
No
Employees Worked With
Wesner Larose
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

The sales person at Al hendrickson Toyota that service my car is such an amazing person with a great personality, respectful and very helpful. When I go get my car service I always look for him cause I know More

by CLAUDETTE314
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! We are so proud to know that you trust our team here at Al Hendrickson Toyota, and we are grateful for your continuing business. We look forward to your next visit!

February 18, 2020

Good dealership. Not set up for helping handicap during long waits for service. Had to wait twice since the first oil change put in wrong oil. Had to wait a long time again to get you error corrected. Wi More

by STEVEHENDER
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Al Hendrickson Toyota responded

Steve - We want all of our guests to feel comfortable during their visits with us and it's disappointing to read about your experience. I sincerely apologize for our mistake and the resulting delays. If there are any further details you would like to share, I would be happy to take your call. Thank you for your feedback and many years of business, Gary Cann - Vice President Parts and Service - (954) 972-1100

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