Al Hendrickson Toyota

Claus Kobb was my service tech, and he was great! He helped me immediately with everything I needed, which included an on-the-spot estimate. He quickly identified the 'extras' required for my maintenanc helped me immediately with everything I needed, which included an on-the-spot estimate. He quickly identified the 'extras' required for my maintenance visit and when I left (earlier than expected) 2 recalls had also been addressed. This was my first check up as I have only had the car @6 months, but so far highly recommend Al Hendrickson... and as for Klaus when you need service! More

Customer services could be better. However, management department is very professional. I didn’t appreciate that they promised me to delivery my car and they didn’t do it same day. department is very professional. I didn’t appreciate that they promised me to delivery my car and they didn’t do it same day. More

I felt that the price for the battery , labor and added costs was unduly high. Having said that, my experience with Henry from service, was excellent: a very capable, friendly, helpful, guy!! costs was unduly high. Having said that, my experience with Henry from service, was excellent: a very capable, friendly, helpful, guy!! More

Great service .and car was done in less then 1 hour.service writer was very helpful .great dealer to deal with. would recommend this dealership to my friends hour.service writer was very helpful .great dealer to deal with. would recommend this dealership to my friends More

The experience was phenomenal, my needs were met immediately upon request. My advisor Oscar took care of my vehicle repair needs without delay. Awesome service. immediately upon request. My advisor Oscar took care of my vehicle repair needs without delay. Awesome service. More

We bought a car in August / 2020 Nissan Sentra 2019, we were very well attended by the saleswoman Lissa and the car is also excellent but my dissatisfaction was with the financier who acted in bad faith pu were very well attended by the saleswoman Lissa and the car is also excellent but my dissatisfaction was with the financier who acted in bad faith putting an insurance on my financing without my permission it was only discovered when I went get my contract from the finance and check list, insurance was added in the amount of $ 3499.00 without my authorization and it was a struggle to cancel it I had to go to the store several times and Mr. Lazzaro said it would be done the total reimbursement of the insurance amount in the case $ 3499.00 and in fact only returned me $ 2814.04 and now they do not serve me anymore nobody solved my case I was just at a loss of $ 684.96 Lazzro did not keep his word I I have emails and our recorded messages from him saying that he would return the amount, I recommend that you analyze his contracts in detail because I was deceived and so far I have had no answers, I DO NOT recommend this dealer to anyone. Rogério Pacifico da silva More

We always have a positive experience at Al Hendrickson. We have been leasing cars for them for many years and have always been pleased with both sales and service. And, the management is present and alwa We have been leasing cars for them for many years and have always been pleased with both sales and service. And, the management is present and always ready to help. More

TOLD ME TO BRING MY CHEVY CAMARO WHICH I BOUGHT THERE IN AT 7 AM FOR AN OIL CHANGE.MADE IT SOUND LIKE IT WAS INCLUDED IN MY EXTENDED WARRANTY. I GOT THERE AND WAITED ALMOST 2 HOURS AND CAR WAS STILL SITTING AT 7 AM FOR AN OIL CHANGE.MADE IT SOUND LIKE IT WAS INCLUDED IN MY EXTENDED WARRANTY. I GOT THERE AND WAITED ALMOST 2 HOURS AND CAR WAS STILL SITTING OUTSIDE THE SHOP. THEY WERE WAITING FOR AN OIL FILTER. THEY WERE GOING TO CHARGE ME ABOUT 100 DOLLARS SO I TOOK THE CAR AND LEFT More

Very professional and friendly. Took my service even though my assigned assistant wasn’t in yet. He listened to my concerned and noted the document though my assigned assistant wasn’t in yet. He listened to my concerned and noted the document More

Jerry was amazing, and he was extremely helpful. He made sure I was satisfied with everything. I would definitely recommend him to anyone who is in the market to buy a car. Every person that was involved wi sure I was satisfied with everything. I would definitely recommend him to anyone who is in the market to buy a car. Every person that was involved with me made sure I walked out satisfied. More