Al Hendrickson Toyota

Worst Service Dept Ever Encountered I own a Jaguar, a Toyota, a Lexus, and a Hyundai. In general, I have my cars serviced at the dealership where I purchased my car. I have now gone to A I own a Jaguar, a Toyota, a Lexus, and a Hyundai. In general, I have my cars serviced at the dealership where I purchased my car. I have now gone to Al Hendrickson service 3 times and I will never ever step foot in there again. Coconut Creek Hyundai is great and JM Lexus and Alpine Jaguar are the best there is when it comes to treating customers like they care and value your business. Al Hendrickson service is the worst of the worst. My 88 year old mom waited 2 3/4 hours for an oil change! They literally told her that she should take her business elsewhere if she didn't like it. Today, I decided to accompany my mom as she needs to have another key made. Chris was short and rude and said it would take a minimum of 1 1/2 hours to make a key. The cost of $118 for just the key (not a remote) seemed pretty outrageous too but it was his condescending and rude attitude that made me leave. Al Hendrickson needs to clean house and totally reevaluate how it wants customers to feel. More

#1 SCAMMERS IN SOUTH FLORIDA - YOU NEED TO READ THIS SHORT STORY. Got a 2015 Corolla, the financing person who I talked to "Carlos" said the bank approved me for my loan. First 45 days went by, no one SHORT STORY. Got a 2015 Corolla, the financing person who I talked to "Carlos" said the bank approved me for my loan. First 45 days went by, no one letter from the bank or the dealer. I call the dealer asking what is going on, no response, they always said "we will call you back". 5 months since the day I got my car, no one payment. Now, I call again to see if the knew anything, finally someone comes out saying I was never approved for the loan, I need to re-sign my contract. By now, the car has been at service 3 times with some dashboard noise. I m bring it the car back to them because it is a lemon. Please read the contract if you ever go there. 45 days to approve you. the make you go there again for more signing. COROLLAS HAS DASHBOARD PROBLEMS. More

worst,liars,scammers,ripoffs My 73nd year old grandfather went there to buy new car,internet price was 19,990,then when he got there they add $400.00 for nitrogen air in tires,$9 My 73nd year old grandfather went there to buy new car,internet price was 19,990,then when he got there they add $400.00 for nitrogen air in tires,$999.00 dealer fee,electronic filing fee $980.00 and another $600.00 fee he did not ask for,they sneak it into contract on old people or people that are not watching everything,this is the biggest scam i have ever seen,i have read other reviews and this xxxx rips off elderly people, single mothers,etc. they dont care who they scam and the owner al hendrickson jr. knows there doing this and wont help. More

horrible experience Two and half hours waiting for an oil change.The entire engine remained dirty and also stay with the car had no problems.horrible experience Two and half hours waiting for an oil change.The entire engine remained dirty and also stay with the car had no problems.horrible experience More

They charge $2399 "Dealers Fees"... on any car purchase They will surprise you with wapping $2399 "Dealer's Fees".. This dealer fee is so high, it is insulting to anyone's level of intelligence.... They cla They will surprise you with wapping $2399 "Dealer's Fees".. This dealer fee is so high, it is insulting to anyone's level of intelligence.... They claim that $399 of that is for "Nitrogen" filled in all tires.. Purpose of Nitrogen in tires is to make the car/SUV little liter so you can save gas, and would not leak as much as it would when you put air in it.. Another insult to anyone's basic intelligence.. The nitrogen in the tires will never save you $399 in the entire lifetime of the car.. This dealership targeting idiots only.. Shop online and make sure you ask for hidden dealer fees.... it is just pure profit to the dealer, and should NEVER be more that $600. Even Mercedes dealer do not charge $600, let alone $2399... More

people without character I bought a Corolla for my son. in July 2015. at the financial department, we agreed on a 36 months payments, no APR, they had a special 36 months free I bought a Corolla for my son. in July 2015. at the financial department, we agreed on a 36 months payments, no APR, they had a special 36 months free APR. When to go, I had the idea to check the VIN number. Surprise...DIDN'T MATCH. I came back to the financial department and he re-did the contract. I signed , didn't know that he changed it for 60 months payment. Adding almost $1400 . No change in registration and no change on tag number. He promised to resolve that over night. I had to go back after few days to change the registration and the tag number. I discovered the contract interest after one day after they re-did the registration.... MY OPINION.... THE WORSE CASE SCENARIO TO BUY FROM THEM. AVOID THESE PEOPLE IF YOU CAN!!! More

Lied About Vehicle CON ARTIST!! Stay AWAY! They told me the Camry I was buying was a V6. They also kept the $1,000 rebate I was owed. CON ARTIST!! Stay AWAY! They told me the Camry I was buying was a V6. They also kept the $1,000 rebate I was owed. More