Al Hendrickson Toyota

The service center once had more items on display for customers. Also, some of the perks that were given to long term customers aren’t offered: (shuttle beyond a certain mileage, free car wash vouchers). customers. Also, some of the perks that were given to long term customers aren’t offered: (shuttle beyond a certain mileage, free car wash vouchers). Also, the wait area looks dull when it once use to look vibrant. No displays on the walls and now they are bland. More

Thank you Jarrett for always taking care of my car in the best way possible! You are the best!!! best way possible! You are the best!!! More

The people was very kind and respectful ,and the service was good with respect and the people have a lot of respect for the customer was good with respect and the people have a lot of respect for the customer More

Excellent service. Vehicle ready when promised. Chris Leporte in service is always helpful. Better to pay in cash because a two or three percent service fee may b Vehicle ready when promised. Chris Leporte in service is always helpful. Better to pay in cash because a two or three percent service fee may be added when paying by credit / debit card. More

Expensive. I received too many phone calls during my stay about people trying to buy my car (at least 4). I should only receive updates pertaining to my cars se I received too many phone calls during my stay about people trying to buy my car (at least 4). I should only receive updates pertaining to my cars service during this time, especially considering the price tag paid. Additionally, the doors to my preferred waiting area was locked, when I told a manager and another staff member I was brushed off. The other waiting area was filled with sick people in a windowless room, not ideal for waiting 5 hours for service. More

Carlos Neves was able to help us so much we got out very happy with our new car. happy with our new car. More

I have a repair pending since 3 services and still it’s pending . And the service person doesn’t inform me with anything . pending . And the service person doesn’t inform me with anything . More

I like that there is a link where one can check the progress of their work. For the first hour waiting it kept telling me it was wait for a technician to get started. Then all of the sudden I got a tex progress of their work. For the first hour waiting it kept telling me it was wait for a technician to get started. Then all of the sudden I got a text that said my car was ready. Weird. Also you guys used to have snacks in the waiting area. No more I guess More

Najeeb is a five star customer service. Definitely come back for him. Love his services. Definitely come back for him. Love his services. More

Professional, efficient. Klaus Cobb is an excellent service manager who explains what is needed for service for my car. Greatly appreciate his advice. Klaus Cobb is an excellent service manager who explains what is needed for service for my car. Greatly appreciate his advice. More