Akins of Winder

Found what I wanted through autotrader.com a 2011 Ford Mustang. Steve was able to work the price down somewhat and gave me more on my trade in than I was expecting. We were able to work out everything by Mustang. Steve was able to work the price down somewhat and gave me more on my trade in than I was expecting. We were able to work out everything by phone because I lived 2 and a half hours from Winder. Once we arrived he did not try to change the price of the car or trade in value after the long drive. Process was fast and very easy even though we came late in the day and they were clearly busy. Left feeling good and would recommend this dealer to anyone. More

I can't imagine a more AWFULsales experience. First of all, we told the sales person, Stan, what we were looking for and how much we were willing to spend (a used F250, preferrably diesel, in the $12k and all, we told the sales person, Stan, what we were looking for and how much we were willing to spend (a used F250, preferrably diesel, in the $12k and under range). He said he had several in stock that would be around that price and for us to come out and see- well, after test driving a vehicle and deciding that was the one we wanted to go with, we later found that the price on the vehicle was nearly twice what we had advised was in our budget...The second issue was that when he ran my credit application, it was rejected- I still don't completely understand why, but he could not explain that to me and didn't bother. He basically sent us away and refused to answer any further questions or our requests to please JUST WORK WITH US. At no point did he even bother to ask how much we had available in cash, and in the end, we ended us paying for our vehicle at a different dealership in cash. I begged Stan to please just call me back, to tell me how much we needed to put down/ pay in full, to see if there were other vehicles on the lot we could look at, and he just refused to return my calls or respond to my emails. I guess he thought that I just wasn't worth talking to....Definetly the worst sales experience I've ever had, but in the end I guess I'm glad we went elsewhere. We found almost the exact same vehicle for less than half what they asked for there, were approved for credit, but decided to pay in cash anyway to save on interests, so it all worked out in the end :-) More