
Akins of Winder
Winder, GA
Filter Reviews by Keyword
By Type
Showing 653 reviews
Made it Easy After dealing with other dealerships and them wanting me to come in over and over, I finally found Tom Sliger at Akins Ford. Tom wasn't begging me to After dealing with other dealerships and them wanting me to come in over and over, I finally found Tom Sliger at Akins Ford. Tom wasn't begging me to come in or trying to sell me on something I didn't want. He made this simple, even though they were an hour away, it was the easiest car deal I have ever done. Thanks Tom Sliger and Akins Ford for my new truck!!!! More
Salesperson changed price on vehicle Salesperson showed us a vehicle, quoted $40,000. something, salesperson even wrote up numbers for vehicles. Called next day and told price is $43,000 Salesperson showed us a vehicle, quoted $40,000. something, salesperson even wrote up numbers for vehicles. Called next day and told price is $43,000. and salesperson showed us wrong vehicle- VERY UNPROFESSIONAL to say the least. More
Great sales experience horrible service!!!!!! My wife and I had a great car buying experience when we bought her 2017 Explorer. It couldn't have gone much better. On the flip side the Service depa My wife and I had a great car buying experience when we bought her 2017 Explorer. It couldn't have gone much better. On the flip side the Service department is definitely lacking. My wife ran over something in the road and blew out a couple months after purchase. I removed the tire and took it to them for a replacement. I could not have had a more difficult time getting help. I went through 4 people and finally spoke to someone who "helped" me. It got worse from there. He ordered the tire but when she stopped to have it put on it wasn't ready like I was told it would be. I didn't expect the tire to be covered under warranty but I also didn't expect to have to pay twice the price of the competitor to put it on. I guess that's what I get for trusting that I wouldn't get taken advantage of. That's the last service they will do for our two Ford family. Do yourself a favor and drive by when when looking for service on your vehicle to anywhere but Akins Service department. More
good service department The manager assigned to my car very helpful as far as explaining tire wear and rotation results. He came and talked to me to give me updates when my c The manager assigned to my car very helpful as far as explaining tire wear and rotation results. He came and talked to me to give me updates when my car was being serviced too. I have had 4 recalls and one oil tire rotation service done at Akin. I was able to talk with the service rep assigned to my car. Usually I find they just take the vehicle and do what ever then you pay ...done. Not at Akin! They are polite and check back with you periodically. The waiting area has complimentary drinks and computer area for you to use. I noticed many people were working on computers as they got car service done. Bathrooms are big and clean as well. I always have had a great service experience at Akin and will buy my next car there. We have been impressed with the phone communication as we go through the recalls on all 3 of our Dodge vehicles. Akin people have made it easy to stay in touch as we waited for airbags to become available Very impressive. Thank you. More
Best dealership by far! After doing business with Ray Bramlet in 2013/ 2014 we came back to buy from him again! Excellent service and best salesman. Not pushy like other deal After doing business with Ray Bramlet in 2013/ 2014 we came back to buy from him again! Excellent service and best salesman. Not pushy like other dealerships around. Always honest and willing to take time to get what you want. Thanks Ray More
Wouldn't buy a ford anywhere else This is the 3rd vehicle we've purchased from Akin's in the last 5 years. Very pleasant and laid back atmosphere. A very big thank you to Keith Dean an This is the 3rd vehicle we've purchased from Akin's in the last 5 years. Very pleasant and laid back atmosphere. A very big thank you to Keith Dean and Travis Dixon for your all of your help. More
more lies Made an appointment to repair and service f250 for 7:30 a.m. I took it to Akins the day before at about 2:00p.m. The afternoon it was suppose to be c Made an appointment to repair and service f250 for 7:30 a.m. I took it to Akins the day before at about 2:00p.m. The afternoon it was suppose to be completed I got a call and Caroline said it would not be ready. They hadn't even started on it. I went and picked it up and took it to another dealer. I'll never never go back there again. What is the purpose of making an appointment? More
Lies. The salesman was absolutely horrible. He was nice but he lied so much. They tried to rip us off in every way possible. Be careful with the numbers th The salesman was absolutely horrible. He was nice but he lied so much. They tried to rip us off in every way possible. Be careful with the numbers they present you because they will try to rip you off. More
Disrespected as a woman! I inquired about and F-150 with suspension lift and aftermarket wheels and tires. The overnight test drive went well and the next day I presented an o I inquired about and F-150 with suspension lift and aftermarket wheels and tires. The overnight test drive went well and the next day I presented an offer for the truck. I am a woman that was buying a truck without her Husband. I did my research on the price on the values and option packages and know what all the aftermarket add-ons really cost. I presented an offer based on facts and even submitted documentation to support the offer,. Soon after the salesman (Steve) received my email offer, I got a call and at one point he was telling someone in his office "she is crazy" and was making comments about my offer (I told him I heard every word he was saying). He hung up and then called back trying to do damage control (too late). When I got to the dealership things went down hill. The salesman was asked to leave and another guy (I'm guessing was the negotiator) came in to "Explain" to me everything wrong with my offer and what certain things meant and kept asking me if I understood what he was saying. I may be a woman, but I'm not stupid. I was told that the Ford/Dealer incentives would not apply if I didn't finance through them (lie), was told that the truck I was looking at came from the manufacturer was a V6, but because of the suspension and over-sized tires, they had to replace the V6 engine with a V8 (how stupid do I look). They turned a business deal into a personal matter and treated me as if I was ignorant and uneducated. I will NEVER do business nor refer anyone to Akins. More
Challenger 2014 Purchased challenger and always given attitude when problems have came up. ESC light came on one day told by manual should not drive. Called Akins tol Purchased challenger and always given attitude when problems have came up. ESC light came on one day told by manual should not drive. Called Akins told be 2 weeks to even look at car. Took to actual dodge dealership and problem was fixed in a day. My husband took to Akins for tire rotation and tires were roated differently than usual. Then I drive to work next day and feels like riding rough. Every time I hit a bump or any line in road my back ends sways. Feel in driver seat and also passenger feels riding. Very noticeable especially when car has been riding like a dream till they touched it. Never could feel a bump in road cause it normally rides so smooth. Not now. Now my car is at Akins after another 2 week wait to look at and being told they can't fund a problem. Classic for Akins. Husband went by to check in car after all day of no call to let us know of anything. Jeff Akins wouldn't even come out to speak but to say he couldn't help tires. Sure that's not the problem when only 20,000 miles on new 2014 challenger. More