Akins of Winder
Winder, GA
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Purchased a pre-owned lifted F-150 from Akins. I ask the sales person to send me a video of the truck before I drove a hour to the dealership. They represented the truck perfectly. sales person to send me a video of the truck before I drove a hour to the dealership. They represented the truck perfectly. More
I ordered a 2021 F150 Raptor and had the pleasure to deal with Tim Smith. He kept me in the loop on all the delays that the plant had in producing new trucks with all the chip shortages. He was very personab with Tim Smith. He kept me in the loop on all the delays that the plant had in producing new trucks with all the chip shortages. He was very personable and was awesome to work with. I would definitely purchase from Akins again. More
Everything went smooth until I left with my car. One of the key fobs didn’t work at all and that evening the other quit working. I went to Honda dealer who replaced the battery in both. One still wouldn’t the key fobs didn’t work at all and that evening the other quit working. I went to Honda dealer who replaced the battery in both. One still wouldn’t work so they told me it was defective. I called Aikens several times to see about getting it replaced but I have not had a good customer service experience when it came to fixing it. I still don’t have it fixed. I was told I’d have to purchase one. I don’t feel that is right since my purchase agreement included two. I was told by the salesman that i would have to talk to service and I was hung up on when I gave my opinion that I felt they should be talking to service or a manager to make this right. Needless to say I still don’t have a new fob, and no one has called me back. More
Excellent dealership, very friendly people, excellent service department. I was treated with very caring people when I brought my truck in for repairs. Fixed problem in a timely manor , would highly reco service department. I was treated with very caring people when I brought my truck in for repairs. Fixed problem in a timely manor , would highly recommend this shop to others!! More
Very friendly and professional. When I arrived they had the vehicle I was interested in ready for my inspection. They let my wife and I drive the vehicle without a salesman. The purchase was done within the vehicle I was interested in ready for my inspection. They let my wife and I drive the vehicle without a salesman. The purchase was done within an hour. Highly recommend. You could see that the culture of friendliness and professionalism was steeped into their culture. More
Very pleasant experience! Frank Sergi was great! My F150 was ready and delivered to me clean. Frank took the time to explain the truck's features and answer my questions. Great dealership! was ready and delivered to me clean. Frank took the time to explain the truck's features and answer my questions. Great dealership! More