Akins of Winder

Very disappointed . .. Let me first say that I understand the world we are living in today but I took my truck in for what seemed to be an electrical problem as it wo .. Let me first say that I understand the world we are living in today but I took my truck in for what seemed to be an electrical problem as it would start fine (no issues) but nothing else would work (windows, A/C, Heat, mirrors, etc). I was getting seat belt warnings, low tire pressure warnings, etc as well. My truck has an extended warranty but I didnt have an appointment - so no loaner - but my truck was not drivable I was told it would be 2 weeks before it could be diagnosed and it was probably a rodent issue based on symptoms. So 3 weeks go by & I get a call that it is just the battery ... So I have been without my truck for 3 weeks & it was just the battery? Really? I have purchased 3 trucks there in the last 8 years & had all of the service on them performed at Akins ... So when they charged me $145 diagnostic fee of the $380 to replace the battery was when it just became apparent things are different now at Akins ... If I had known or had an inkling it might be the battery I would have taken my truck somewhere else just so I wouldn't haven been without my truck for 3 weeks ... More

Exceptional customer service. Everyone I encountered was friendly, helpful, and so polite. The customer waiting area is very comfortable and spacious and has many accommodations t Everyone I encountered was friendly, helpful, and so polite. The customer waiting area is very comfortable and spacious and has many accommodations to make your wait delightful. We live closer to another Ford dealer but will always choose Akins for the excellent vehicle selection, fantastic customer service, and ease of scheduling vehicle service. More

Overall Positive experience. It was a quick experience. Wasn't given the run around. Was informed thought the process. When I found out I had a nail in tire next day they took ca It was a quick experience. Wasn't given the run around. Was informed thought the process. When I found out I had a nail in tire next day they took care of it. I also wanted to shout out Homero for being a rockstar! More

I always get good service at Akins Ford. The employees are friendly and ensure good service. The employees are friendly and ensure good service. More

Can never say enough about Aiken service! Now with Mobile service. Thomas came out with a part to fix the trunk and low and behold he fixed it eight in my garage without replacing it!!!! Now with Mobile service. Thomas came out with a part to fix the trunk and low and behold he fixed it eight in my garage without replacing it!!!! More

They have been great with the Service Department on my visits there. They say 2 hours wait time but is always less. And with the waiting area they have it honesty feels cozy and like you spent no time whe visits there. They say 2 hours wait time but is always less. And with the waiting area they have it honesty feels cozy and like you spent no time when they call your name. More

Akins has been servicing our F150 for the past four years and have done a terrific job. When we started looking at new SUVs we went to Akins. Our salesman Dayton Overstreet did a great job showing us vehicle and have done a terrific job. When we started looking at new SUVs we went to Akins. Our salesman Dayton Overstreet did a great job showing us vehicles and explaining all of the new technology. They made us a terrific deal on our new Expedition and we couldn’t be happier. We already know they will take great care in the service dept. We highly recommend Akins Ford. More

This is the best Ford dealership in Georgia. I live in South Central Georgia and it's worth the drive for mechanical service. I live in South Central Georgia and it's worth the drive for mechanical service. More

Akins always does a good job, very courteous and professional. I love the Christian atmosphere they provide, that’s why I drive 50 miles to their place. professional. I love the Christian atmosphere they provide, that’s why I drive 50 miles to their place. More