Akins of Winder
Winder, GA
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Delivery of loaner and towing of my truck was prompt and driver was very careful with loading my truck. Russel was the service manager who kept in touch with me. I would refer others to see him. driver was very careful with loading my truck. Russel was the service manager who kept in touch with me. I would refer others to see him. More
Overall, the dealership is a good dealership to deal with. Sometimes the pricing is a little high for services. But the service quality is fairly good. with. Sometimes the pricing is a little high for services. But the service quality is fairly good. More
I have been an Akins Ford customer since 1966 and have never been disappointed with their performance. Everyone from the clean-up guys to the owner and everyone in between have been professional yet fami never been disappointed with their performance. Everyone from the clean-up guys to the owner and everyone in between have been professional yet family-friendly to their customers. I most recent service/repair was handled very well and my service contact, Christian Escoe, really stayed in contact with me through the process. Thanks to everyone involved at Akins Ford. More
Scheduled a mobile service for routine oil change. I have used the service in the past with no problem. This time, I was given a window from 9:00 to 12:00 for the service. I received a text from the I have used the service in the past with no problem. This time, I was given a window from 9:00 to 12:00 for the service. I received a text from the tech around 7:30 stating that I was his third scheduled visit of the day. Around 11:15 I received another text stating he was just leaving his first visit and on the way to his second visit. I knew then he would not make the scheduled window. I asked what time he felt he would arrive and I was told it would now be 2:00 pm. Once he arrived, I spoke with him and he said he had calls dispatched in Cleveland GA and Homer GA. Cleveland is 1 hour and 15 minutes from my house. The tech performed great service, but the scheduling failed him. I was very satisfied with the technician and his service but the scheduling was a failure from the start. It should not take 5 hours waiting for a service to be performed. Never had any issues with the service department at Akins. They are always on time and provide great communication. More
Service technician Michael Joyce provided service at my home, incredible experience. Michael was professional, fast and efficient. I would welcome him back anytime. home, incredible experience. Michael was professional, fast and efficient. I would welcome him back anytime. More
I had an exceptional experience at Akins Ford! From the moment I walked in, the staff was friendly, professional, and truly went above and beyond to ensure I found the perfect vehicle. The sales t From the moment I walked in, the staff was friendly, professional, and truly went above and beyond to ensure I found the perfect vehicle. The sales team was knowledgeable and patient, answering all my questions without any pressure. The financing process was smooth and transparent, making the whole experience stress-free. I drove away feeling confident in my purchase and well taken care of. Highly recommend Akins Ford to anyone looking for a seamless and enjoyable car-buying experience! More
I have purchased many cars in my life. However...I have never had as great of a car buying experience as I recently had whilst working with Hernan at AKINS Ford in Winder, GA! I really enj However...I have never had as great of a car buying experience as I recently had whilst working with Hernan at AKINS Ford in Winder, GA! I really enjoyed hanging out with Hernan!!! He spent at least 3 hours with me...showing me all the inventory on the Akins Property! No Pressure...Just Fun. Definitely look him up if you're looking for any model of Ford Vehicle...they have it all! Basically the "Disney Land of Car Buying!" Thanks, Hernan! Sincerely...Jack Kay (Belleair, FL) More
Ford Edge was stumbling while driving slow. Called Akins, they set up a ride along with a service advisor. Service advisor (Ashton) agreed and set up drop time for the vehicle the next day fo Called Akins, they set up a ride along with a service advisor. Service advisor (Ashton) agreed and set up drop time for the vehicle the next day for diagnosis & repair. Took a full week before we got the vehicle back, however it was fixed & working properly when we picked it up. Chris, Service Advisor, sent several texts to keep us updated. Overall was very happy with the service. More